Spa Therapist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.

Four Seasons Hotel Firenze is looking for a talented Spa Therapist to join our team for the 2027 Summer Season.

As a member of the Spa team, you will deliver exceptional wellness experiences through a range of body and facial treatments tailored to each guest's needs. Combining technical expertise with genuine care and attention, you will help create a relaxing and memorable environment while upholding the highest standards of luxury hospitality.

What You Will Do

• Perform a variety of spa treatments, including massages, body therapies, and facials, in accordance with Four Seasons standards.
• Conduct professional consultations to understand guests’ needs and recommend suitable treatments and wellness programs.
• Ensure treatment rooms are prepared, clean, and fully stocked at all times.
• Promote Spa services, retail products, and wellness experiences to enhance guest satisfaction and achieve sales objectives.
• Monitor guests’ comfort and well-being throughout treatments, adapting services when appropriate.
• Maintain the highest standards of hygiene, safety, and professionalism.
• Anticipate guest needs and respond promptly to requests, concerns, and feedback.
• Support the Spa team with daily operations and assist in Pool and Fitness areas when required.
• Participate in training sessions and stay updated on Spa treatments, products, and industry trends.

What You Bring

• Previous experience as a Spa Therapist, preferably within a luxury hospitality or wellness environment.
• Qualified Beautician Diploma
• Strong knowledge of body treatments, facials, and wellness practices.
• Excellent interpersonal and communication skills.
• Passion for wellness, hospitality, and delivering personalized guest experiences.
• Professional presentation, attention to detail, and a positive attitude.
• Fluency in Italian and English.

What We Offer

• Competitive salary and comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts at Four Seasons hotels worldwide
• Complimentary dry cleaning of uniforms
• Employee meals
• Staff accommodation, subject to availability

Schedule & Hours

• Full-time seasonal contract for the 2027 Summer Season
• Availability to work rotating shifts, including weekends and holidays, is required

This position is classified at level C2 under the Italian Tourism Collective Labour Agreement (CCNL Turismo), with a starting salary aligned with contractual standards and growth opportunities based on experience.