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Banner Health

Nonprofit health system operating hospitals

EVS Assistant

Facilities ManagementPosted on Nov 10
Full-timeTucson, AZ, USAIn-person

About the Job

Requirements

  • Two years of previous customer service experience.
  • Effective organizational, communication, and human relations skills to coordinate several projects simultaneously and work closely with the department supervisor or manager and staff at all levels.
  • Advanced word processing, spreadsheet, and/or database software skills, including the ability to research and compile statistical reports.
  • Ability to perform mathematical calculations.
  • Valid driver's license and eligibility for coverage under the company's auto insurance policy.

Responsibilities

  • Coordinate department activities, including scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to complete requests effectively and efficiently.
  • Conduct rounds on nursing units and other service areas to obtain patient and staff feedback and quality-control data, follow up appropriately, and provide requesting departments with timely information about issues.
  • Participate in interviewing and selecting new employees; train and serve as a preceptor for new staff; and assist leadership with preparing performance recognition and annual performance reviews for designated staff.
  • Update and support the implementation of department policies and procedures, and act as a procedural resource for hospital, facility, and department personnel.
  • Supervise ordering of department supplies and equipment and help ensure operating supply expenses remain within budget.
  • Supervise the day-to-day workflow of designated staff, assist leadership with candidate selection and training and development, provide performance-appraisal feedback, direct work assignments, and identify disciplinary issues for reporting to the leader.
  • Provide leadership to Environmental Services staff on an assigned shift and customer-service support to nursing, support departments, and department employees regarding patient throughput, cleaning schedules, quality control, and patient or employee satisfaction.

Desired Qualifications

  • Customer service experience with an emphasis on Environmental Services.
  • Additional related education and/or experience.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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