Full-Time

Client Technology Solutions Manager

VP

Posted on 10/30/2024

Citigroup

Citigroup

10,001+ employees

Global financial services and banking provider

Compensation Overview

$125.8k - $188.6kAnnually

+ Incentive Awards + Retention Awards

Senior, Expert

No H1B Sponsorship

Tampa, FL, USA + 1 more

More locations: New Castle, DE, USA

Position is based in New Castle, DE or Tampa, FL. Candidate must be located within commuting distance or be willing to relocate to the area.

Category
Asset Management
Finance & Banking
Required Skills
Fixed Income Securities
Investment Banking
Requirements
  • Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas.
  • Ability to drive holistic operational processes and cross product technical solutions across product areas.
  • Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success.
  • Proven Project management skills focused on technical solutions delivery.
  • Operate with a product and solutions mindset.
  • Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally.
  • Must possess highly professional presence. Excellent communication and relationship-building skills.
  • Must possess ability to lead working sessions and senior client presentations. Ability to drive consensus and manage differing points of view with composure.
  • Demonstrated experience of leading and participating in continuous improvement initiatives relating to client delivery and problem management.
  • Experience in discussing and presenting complex technical ideas to stakeholders with varying levels of technology background.
  • Ability to plan and host key reviews with clients, managing the agenda and ensure both Citi and the client views are represented.
  • Ability to manage cross-organizationally without direct reporting lines, effectively influencing and leading teams to achieve business objectives as an individual contributor.
  • Aladdin Platform
  • Custody Services
  • Fund Services (TA, Fund Accounting, Fund Administration)
  • Technology and Data Solutions
  • Asset Servicing
  • ETF Servicing
  • Execution Services & Markets knowledge
  • Middle Office Solutions
  • Support Industry Wide Initiatives
  • Change Management
  • Program Management
  • Product Knowledge: ETFs, Mutual Funds, Fixed Income
  • Portfolio Management
Responsibilities
  • Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions.
  • Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results.
  • Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes.
  • Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met.
  • Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements.
  • Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals.
  • Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process.
  • Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements.
Desired Qualifications
  • Proven ability to handle multiple streams of intense activity in a fast-paced technology environment.
  • Ability to critically analyze data and processes to identify issues, root causes and corrective actions.
  • Strong organizational skills - for self and with the ability to get the best from others.
  • A delivery-focused approach with a high level of attention to detail.
  • Demonstrated ability to manage multiple, strategic client relationships in a client facing role.
  • Familiarity with big data concepts, data integration platforms such as Snowflake and APIs is a plus.
  • Knowledge of Aladdin platform, including its capabilities and workflows preferred.
  • Innovative and creative thinker and problem solver; able to generate new ideas; forward-thinker; thought-leader.
  • Strong attention to detail, follow-through and results oriented.
  • Familiarity with digital transformation and enterprise solutions.
  • Experience with agile methodologies and tools.
  • Honed consulting, influence, and negotiation skills to achieve desired outcomes. Be able to travel about ~20% of the time.

Citigroup provides a wide range of financial services, including consumer banking, corporate and investment banking, and wealth management, to clients around the world. Its services include loans, credit products, securities brokerage, and asset management, catering to individual consumers, businesses, and government entities. Citigroup operates in over 160 countries, utilizing its extensive global network and technology to offer efficient financial solutions. Unlike many competitors, Citigroup emphasizes sustainability and social responsibility through its investments in environmental, social, and governance initiatives. The company's goal is to facilitate international trade and investment while managing financial assets and providing liquidity in the global financial system.

Company Size

10,001+

Company Stage

IPO

Total Funding

$59.8M

Headquarters

Tel Aviv-Yafo, Israel

Founded

1812

Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's partnership with Mastercard enhances its position in the digital banking sector.
  • 'Green Deposits' align with the growing demand for sustainable banking products.
  • Citi's involvement with Jumia taps into the expanding African e-commerce market.

What critics are saying

  • Increased competition from digital platforms like Versana may challenge Citi's market share.
  • Citi's partnership with Jumia exposes it to risks in the volatile African e-commerce market.
  • Regulatory challenges may arise from Citi's collaboration with Mastercard for Google Pay Plex accounts.

What makes Citigroup unique

  • Citi's global reach spans over 160 countries, offering unmatched international banking services.
  • The company integrates ESG initiatives, appealing to environmentally-conscious investors and customers.
  • Citi's technological infrastructure supports innovative solutions in consumer and corporate banking.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Paid Vacation

Paid Sick Leave

Paid Holidays

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