Full-Time

Insurance Advisor

Level 1

Posted on 12/13/2025

AMA

AMA

1,001-5,000 employees

Auto club with roadside, insurance, travel.

No salary listed

Nisku, AB, Canada

In Person

In-office role in Camrose, AB. 37.5 hours/week; hours Mon-Fri 9am-6pm, Sat 9am-5pm.

Category
Finance & Banking (1)
Required Skills
Sales
Customer Service
Requirements
  • grade 12 diploma or equivalent
  • related post-secondary education and/or a CIP Designation is a bonus
  • at least 6 months of insurance-specific experience, or equivalent in sales and/or customer service experience
  • level General Insurance Certificate of Authority Level 1
  • license will be provided/training available to earn license
  • willingness to obtain insurance license
  • to be licensed in Alberta
  • excellent customer service and sales orientation
  • ability to identify members' insurance requirements and advise on products and services
  • strong organizational skills and punctuality
  • strong communication and relationship-building skills
  • knowledge of personal insurance products and services
  • ability to use various tools and presentation styles to promote products
  • hours 37.5 per week within business hours (9-6 Mon-Fri, 9-5 Sat)
  • work model: in-office
Responsibilities
  • Identify members’ insurance requirements and provide, or advise on, the products and services they may need.
  • Build relationships with clients to stay informed of their ever-changing needs and use various customer service skills to promote the retention of existing members.
  • Demonstrate a desire to engage in customer-focused conversations that will lead to member satisfaction and/or a buying decision.
  • Report to Manager, Insurance Agency.
  • Use various tools and presentation styles to promote our products and services.
Desired Qualifications
  • CIP Designation
  • license General Insurance Certificate of Authority Level 1 (or willingness and training to obtain)
  • insurance experience in sales or customer service is preferred but not required

AMA provides a range of member services to about 975,000 Albertans, including roadside assistance, travel, registries and insurance, Alberta’s largest driver education program, a member rewards program, and community events as part of the CAA/AAA network. Members access benefits that include on-road help, trip planning support, vehicle paperwork and coverage, and driver education. The organization distinguishes itself through a culture called Practically Family, emphasizing everyday care and community engagement among staff and members. Its goal is to help members live confidently by offering comprehensive services and advocacy for safe, enjoyable mobility.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Canada

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • EV adoption at 12% creates demand for charging and battery diagnostic services.
  • Travel insurance uptake surged 34% post-pandemic, enabling cross-sell opportunities.
  • Regional insurance providers gaining share through personalized service; AMA positioned to capture.

What critics are saying

  • CAA/AAA network centralizes roadside assistance, sidelining regional providers within 18–24 months.
  • Brand confusion with Alberta Medical Association damages reputation amid physician compensation disputes.
  • Uniform digital platform enforcement by CAA forces costly system migration or absorption.

What makes AMA unique

  • Alberta's largest driving school with curriculum innovation for autonomous vehicle regulations.
  • Integrated insurance, travel, and registry services bundled with roadside assistance.
  • Community-focused loyalty program and events drive retention versus transactional competitors.

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Benefits

Flexible benefits

Outstanding employer-paid Retirement Savings Plan

Paid Vacation

Great AMA discounts

INACTIVE