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Monarch

Behavioral health and substance use treatment

ACTT Vocational Professional

Case Management & AdvocacyPosted on Nov 13
Full-timeCharlotte, NC, USA$22

About the Job

Requirements

  • A bachelor's degree is required, dependent upon experience.
  • A Qualified Professional must meet one of the specified education and applicable-experience combinations: a bachelor's degree outside Human Services with 4 years full-time or 8 years part-time applicable experience; a bachelor's degree in Human Services with 2 years full-time or 4 years part-time applicable experience; or a master's degree in Human Services with 1 year full-time or 2 years part-time applicable experience.
  • Required experience working with adults with a mental health diagnosis and/or substance use disorder is 1–4 years, dependent upon education.
  • A valid U.S. driver's license is required.
  • A Qualified Professional (QP) qualification under Monarch-DSM is required.

Responsibilities

  • Facilitate vocational services for individuals receiving ACTT services who are interested in work, including career exploration, job placement, on-site training, employment-maintenance support, benefits counseling, and follow-up support as long as necessary.
  • Assist individuals in developing natural support networks and establishing and maintaining relationships with coworkers, supervisors, family members, significant others, and community members.
  • Plan and develop activities that foster socialization and employment in the community and integrate individuals into society.
  • Monitor and provide long-term follow-up for people placed in employment and their employers.
  • Coordinate rehabilitation efforts with other service providers, including the North Carolina Division of Vocational Rehabilitation, LME staff, benefits counselors, and family members.
  • Provide activities that help individuals develop skills, behaviors, and responsibilities needed for independent community living, work, learning, play, and socialization.
  • Teach specialized skills such as budgeting, cooking, shopping, appropriate dressing, bathing, telephone use, letter writing, appointment scheduling, leisure and recreation, and medication self-administration.
  • Plan and integrate rehabilitation services into individuals' Person Centered Plans.
  • Participate as a member of a multidisciplinary team to develop and implement treatment goals.
  • Facilitate independent-living-skills training, establish access to community services and agencies, help individuals establish community support networks, and assess individual needs daily.
  • Coordinate services with program staff, inpatient facilities, and detoxification facilities, and establish links to residential programs, self-help programs, and community resources.
  • Review treatment progress and provide continuous consultation with ACTT staff and community agencies to support consistent therapeutic management of individuals' needs.
  • Liaise daily with after-hours program staff by exchanging participant information and outlining presenting problems and after-hours plans.
  • Meet regularly with ACTT members to share information, review caseloads, solve problems, develop plans, and determine daily duty assignments; be available by telephone and/or pager.
  • Complete intake assessments covering medical history, general physical condition, alcohol and drug history and current use, educational issues, family structure and relationships, vocational history and goals, legal history and issues, psychiatric history, treatment and medication history, and risk behaviors.
  • Ensure immediate and appropriate interventions in response to mental-status changes that may put an individual at risk.
  • Document participant activities in accordance with the service records manual and write event notes reflecting activities, goals, interventions, and outcomes.
  • Develop service plans and/or person-centered plans as appropriate and screen referrals in coordination with ACTT members.
  • Attend and actively participate in required meetings and training, and maintain certification in all agency, state, and federal training requirements.
  • Drive and travel as required.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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