Operations Specialist

About the role

This is a remote full-time hourly position. We are currently able to employ team members who live in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. If you do not currently reside in or are actively relocating to one of these states, we unfortunately cannot consider your application at this time.

This Operations Specialist role will support the execution of workflows and operational processes that enable Generator Health to fulfill its mission of expediting access to critical medications. This work involves direct interaction with systems and procedures that affect the experience of both patients and providers.

This is a role that requires quickly learning and applying complex operational processes. You will tackle operational hurdles within the healthcare space, gaining the specialized knowledge required to drive efficiency and quality. You will also regularly engage in real-world, intricate scenarios around prescription access and coordination.

If you join, you will

• Be part of the team that ensures that administrative friction never stands in the way of access to life-changing therapies

• Become an expert in the complex world of medication access & affordability. You will work with doctors' offices, insurance companies, affordability programs, and pharmacies to help get prescriptions processed efficiently

• Master proprietary software tools to execute operational workflows efficiently while continuously adapting and optimizing processes

• Build an understanding of how AI is applied to workflows across healthcare

We’ll be most excited if you:

• Have experience in a role that requires analytical problem-solving, operational rigor, and outcome ownership

• Know how to deal with ambiguous problems and resolve them effectively

• Are able to master new, complex technology tools quickly and work with data

Our salary ranges are based on a number of factors, including qualifications, experience level, and geography.

Generator Health is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.