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Kaiser Permanente

Integrated healthcare provider and payer platform

Emergency Room Assistant

Nursing & Frontline Patient CarePosted on Nov 11
Full-timeDowney, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months (1,040 hours) of experience within the past two years in hospital acute care, in the field, or in an Emergency Department as an EMT or Paramedic; this requirement is waived for current KP Coalition employees.
  • A California Paramedic Certificate or California Emergency Medical Technician Certificate is required.
  • Basic Life Support certification is required.
  • Good verbal and written communication skills are required.
  • Knowledge of a PC or mainframe computer system is required, or the candidate must be willing to train.

Responsibilities

  • Perform routine patient care duties under the assignments of the Registered Nurse in charge of Emergency Services and assist in treatment rooms.
  • Complete documentation and serve as an information source for patients when appropriate.
  • Adhere to nursing-care standards and promote teamwork among co-workers.
  • Instruct patients on general health and basic self-care procedures, and review, explain, and clarify physician orders with patients or parents.
  • Instruct patients in the use of home equipment and administer first aid.
  • Apply orthopedic appliances and dressings; perform urinary catheterizations, bladder irrigations and installations, suctioning procedures, throat irrigations, enemas, inhalation therapy, and surgical preparations.
  • Follow infection-control procedures; initiate emergency procedures, including cardiopulmonary resuscitation (CPR), provide emergency patient treatment, respond to Code Blues, and record procedures and activities during emergencies.
  • Irrigate and pack wounds; safely lift patients; monitor vital signs and bleeding; observe machine monitors; and prepare and position patients for procedures.
  • Take and record patient vital signs, height, and weight; obtain patient specimens; prepare samples for laboratory analysis; perform waived testing, including blood glucose, urine dip, and pregnancy testing; and check vision using a Snellen chart.
  • Assist physicians in obtaining tissue specimens and biopsies; restrain or support patients during procedures; and select and pass instruments.
  • Deliver food trays and heat and serve patient meals.
  • Schedule, cancel, or reschedule appointments when necessary; direct members to appropriate departments; ask patients about the nature of their illness and medical problems; and make initial assessments of patient condition.
  • Complete maintenance forms, laboratory, x-ray, diagnostic test requisitions, specialized test forms, referral forms, and consent forms as needed.
  • Transport patients to and from designated areas; route specimens to the laboratory; and transport laboratory specimens and procedure trays.
  • Ensure equipment is available for procedures and examinations; assemble and disassemble equipment and instruments; check and stock emergency supply charts; and verify that defibrillators are working.
  • Set up and organize exam rooms, select instruments and equipment, set up instruments and surgical trays, and stock and restock treatment and procedure rooms.
  • Rinse and clean instruments and equipment and maintain a clean work area.
  • Train and orient new or less experienced personnel; answer call lights and telephones, take messages, and locate personnel by paging system or existing technology.
  • Perform other assigned activities and responsibilities from time to time, such as electrocardiograms (EKGs).

Desired Qualifications

  • Competency performing 12-lead electrocardiograms (EKGs).
  • Knowledge of sterile technique.
  • Bilingual ability.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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