Director of Mortgage Originations
Posted on 3/22/2024
Unison

51-200 employees

Alternative debt financing company
Company Overview
Unison's mission is to build a smarter way to unlock home equity, without interest, debt, or monthly payments. Unison offers a smart new financing alternative for accessing equity without taking on debt by reducing debt and delivering a less risky way for homeowners, investors, and society to think about their most important asset - the home.
Real Estate

Company Stage

Series B

Total Funding

$749.7M

Founded

2004

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-31%

2 year growth

-20%
Locations
Omaha, NE, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
CategoriesNew
Corporate Finance
Risk Management
Sales & Trading
Finance & Banking
Requirements
  • Mortgage loan originator license (MLO) in one or more states
  • 8+ years of mortgage sales leadership experience
  • Experience leading teams in a performance and matrix oriented environment
  • Working knowledge of variable compensation strategies
  • Expert knowledge of mortgage industry regulations, investor guidelines, and compliance requirements
  • Vast customer experience background
  • Team-oriented work ethic
  • AMP (Accredited Mortgage Professional) or CMB (Certified Mortgage Banker) designation
Responsibilities
  • Ability to lead leaders as they mentor loan officers to consistently meet or exceed funding goals
  • Experience with variable compensation structure for LMO team with base vs. commission considerations
  • Monitor phone calls and NPS results for coaching opportunities and trends
  • Comfortable explaining and teaching Loan Estimates (LE's), Closing Disclosures (CD's) and mortgage documentation with newer loan officers and customers
  • Handle customer escalations and follow up on complaints and recommend resolution
  • Log customer complaints and follow through with resolution
  • Perform routine process reviews, looking for additional efficiencies that help achieve goals and ensure full compliance with the applicable mortgage laws, regulations, and underwriting guidelines
  • Conduct periodic reviews and provide feedback regarding existing systems and procedures to ensure maximum efficiency and compliance
  • Monitor and schedule annual continuing education for yourself and the team to ensure completion prior to the deadline while balancing business need
  • Conduct periodic performance reviews providing feedback and suggestions, and make merit based recommendations raises and bonus