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Appian

Appian

Low-code automation platform for BPM/RPA

Senior Manager - Cloud Operations Engineering

Full-TimeUpdated on 9/20/2026
$175k - $350k/yr

+ Discretionary bonus + Equity awards + 401(k) company match + Employee referral bonus + Employee Stock Purchase Program

Senior
McLean, VA, USA
In Person
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Proven experience building and leading a DevOps or Tier 2/Tier 3 operational support team from scratch.
  • At least 7 years of experience in DevOps, site reliability engineering, or production operations, including at least 3 years in a senior manager-level or above people leadership role.
  • At least 7 years of experience in Software Engineering with a proven track record of delivery.
  • Deep experience defining operational onboarding standards, including runbooks, documentation gates, and deployment checklists, for multi-team engineering organizations.
  • Hands-on familiarity with cloud infrastructure, Kubernetes, continuous integration and continuous delivery pipelines, and infrastructure as code.
  • Must be a United States citizen or United States permanent resident.
Responsibilities
  • Build and lead a team of approximately 11 engineers focused on Tier 2 operational support for platform engineering services running in Appian Cloud.
  • Define and enforce onboarding requirements for new features entering production, including runbooks, operational scripts, and support documentation.
  • Establish operational standards and processes that ensure no feature ships without proper support readiness, regardless of where it was built.
  • Serve as the escalation path beyond Tier 1 and Solutions Engineering for complex incidents and infrastructure recovery efforts.
  • Partner with infrastructure and development teams in Chennai, the United States, Europe, and Australia to ensure features are supportable and well-documented.
  • Drive operational hygiene across the platform by closing supportability gaps for existing services.
  • Manage deployments and operational access for restricted environments such as FedRAMP and GovCloud where development teams lack direct access.
  • Mentor team members on DevOps best practices, incident management, and operational maturity.
Desired Qualifications
  • Strong experience supporting distributed systems at scale, including incident response and recovery coordination.
  • Experience working across globally distributed teams and time zones.
  • Experience with FedRAMP, GovCloud, or other restricted deployment environments.

About the company

Appian offers a low-code automation platform that lets organizations build custom business applications quickly without extensive coding. It uses a visual, component-based interface to design workflows, automate processes, and connect data across systems. It targets large enterprises with strong governance, security, and scalability for complex BPM and RPA needs, setting itself apart with enterprise-grade capabilities. Its goal is to help organizations accelerate digital transformation, improve efficiency, and better manage risk and compliance.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

McLean, Virginia

Founded

1999

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Simplify's Take

What believers are saying

  • Q2 2026 cloud subscriptions rose 23% to $131.7 million, accelerating AI demand.
  • Appian raised 2026 cloud guidance to $525-$529 million and EBITDA margin to 13%.
  • Appian added nearly 200 workers in 2026, including more than 200 open roles worldwide.

What critics are saying

  • Pegasystems retrial after January 8, 2026 keeps Appian's trade-secret story under attack.
  • ServiceNow, Salesforce, and Microsoft bundle low-code automation into broader enterprise suites.
  • Appian's partner expansion in A/NZ and APJ risks channel conflict and slow revenue conversion.

What makes Appian unique

  • Appian unifies AI, workflow orchestration, and process automation for mission-critical enterprises.
  • Q2 2026 showed 85% of new logos chose Advanced tier, supporting premium positioning.
  • Appian works with all 15 federal cabinet agencies and all six military branches.

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Benefits

Private Health Insurance

Comprehensive Global Wellness Program

Fully-covered Global Milk Stork Benefit

Global Wellness Reimbursement

Quarterly Awards and Recognition

Employee Stock Purchase Plan

401(k) or Pension Plans with Employer Matching

Company Paid Life Insurance and Disability

Employee Assistance Program

Global Parental Leave

Charitable Giving Program

Paid Time-Off and Paid Holidays

Tuition reimbursement for job-related continuing education

Professional Development Courses

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
GlobeNewswire
Sep 8th, 2026
Tria Federal joins Appian Public Sector Partner program to power federal missions.

Tria Federal joins Appian Public Sector Partner program to power federal missions. Partnership with Appian will help agencies deliver mission outcomes at scale, on time and under pressure. September 08, 2026 08:47 ET | Source: Tria Federal ARLINGTON, Va., Sept. 08, 2026 (GLOBE NEWSWIRE) - Tria Federal (Tria) announced today that it has become an Appian Public Sector Partner, adding the Appian Platform to the technology stack Tria uses to help agencies modernize the systems that power their critical missions. Through this partnership, Tria gains access to Appian's resources, including the Appian Platform, the Appian AppMarket, and their subject matter experts. "Appian's capabilities give us another way to accelerate innovation and strengthen the systems that advance federal health and public safety missions, ensuring that Americans - including Veterans, servicemembers and civilian beneficiaries - receive the services and support they need to feel healthy and secure," said Murali Mallina, Tria's Chief Technology Officer. "This partnership strengthens our ability to bring best-in-class systems to solve the right problems and build systems that hold up under real operational pressure." Appian leads in AI automation for critical processes with a unified platform to orchestrate AI agents, systems, and people. The company works with all 15 US federal cabinet-level agencies and all six US military branches. "We're proud to welcome Tria Federal as a Public Sector Partner," said Alex Hart, Area Vice President of US Public Sector Partner Sales at Appian. "Tria's deep experience navigating the operational realities of federal health and public safety missions makes them a natural fit for our partner ecosystem, and we look forward to working together to help agencies modernize the systems their missions depend on." About Tria Federal Tria Federal builds, modernizes, and operates mission-critical federal health platforms and programs. As a health solutions company, we make federal health systems work - at scale, on time, and under pressure. We operate at the center of the healthcare trilemma, minimizing cost, improving quality, and expanding access to care in environments where failure is not an option. For two decades, federal agencies have relied on Tria to keep America's health systems reliable, accountable, and secure. Visit www.triafed.com to learn more. About Appian Appian provides AI process automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else.

Reseller News
Aug 28th, 2026
'Huge' expansion opportunity in A/NZ for Appian and its partners.

'Huge' expansion opportunity in A/NZ for Appian and its partners. 28 Aug 2026 6 mins Plans to launch new partner programme at the end of September. The Australia and New Zealand (A/NZ) region has the potential to provide process automation platform Appian for a "huge" expansion opportunity. In turn, this provides the vendor's partners with the chance for their own growth. According to the vendor's senior vice president of global partnerships, Scott Van Valkenburgh, the A/NZ region presents Appian with the right environment to gain more specialty resellers and reach. Before he joined the vendor in August last year, Van Valkenburgh said Appian had limited its reach to large clients and key partners. "When Appian grew up, a lot of those partners were more of the experts at delivery versus selling," he said to ARN. "In Australia and New Zealand, the ecosystem around that's quite healthy, and there are plenty of awesome partners that know orchestration and automation, but [they] may not know Appian. "So, the first point of business would be bringing that experience and enablement for them to drive traditional reselling, and in addition to that, that alternate channel approach." Part of that includes the development of a new partner programme, which has been designed with greater flexibility than previous iterations, has no upfront commitment on revenue, and is due to launch in New Zealand at the end of September. "We get paid when they get paid," Van Valkenburgh said. "We collect in arrears, and then the financial infrastructure to do this is fantastic. "For example, if they do a subscription-based, variable-based model, or outcome-based model, we map the platform and the revenue and the value exactly to how they're going to go to market." In addition, Appian is simplifying its reseller framework to offer clearer and more predictable margin opportunities, as well as expanding incentives past new customer acquisition to include customer growth, renewals, and satisfaction. According to Van Valkenburgh, the latter is measured by quantitative adoption usage, pipeline, growth, and net promoter and customer engagement scores. Appian laid the groundwork for what the vice president is currently calling it the vendor's "Partner 2.0 Programme", including the launch of contract frameworks, infrastructure, and initial discussions, which took place in January this year. Meanwhile, the full launch is expected soon, which will also include incentives around new deals, renewals, expansion, support, and a push for the adoption of AI in the form of Appian's own products and its connectivity to external AI solutions. "As we launch and stand that up this year, you'll see, as we get into 2027, a big investment in expanding the partner ecosystem," he said. "We're going to do a lot more recruiting, we're going to look at distribution, especially around [Asia Pacific and Japan] and how can we touch a lot of the customers that could value Appian being in their environments but living with and through and driving that with partners." Rethinking Appian's approach. When Van Valkenburgh joined Appian, his first focus was to reimagine its approach to driving reach, relevance, and revenue. "I spent a lot of time across the world with our partners, clients, and our leadership, really trying to get the good, bad, and ugly about where Appian was in the partner ecosystem, and then the changes to reimagine that," he said. "I've been focusing under that reach, relevance, and revenue in three key areas. One is how... we move big partners into big partnerships in both repeatable scale and revenue. "The second was introducing something quite new to Appian, which was alternate channels, so new revenue models, new approaches to work with and through our partners. "Lastly, how do we build out to scale in the efforts for not only the partner experience and enablement, but the programmes we do?" When Van Valkenburgh came onboard, the vendor was only measuring whether deals were registered or not, which the vice president equated to driving a car without its fuel gauge. "What I wanted to do was give the company and our partners more visibility and open the door for further collaboration to help both our bulk joint customers win," he said. "So, we broke this down in an overall measurement called partner contributed revenue and included in that was partner source and partner influence measurement. "It allowed us to get a much greater, more granular visibility of the impact of partners within the ecosystem and the deals and outcomes with clients we were driving. "The other piece [was] recognising that in this modern world of alliances and channels, ecosystems matter. So, we went from only one partner being recognised to multiple partners can be recognised on deals." The vendor also moved to be more granular in the type of work it was doing. As an example, in terms of partner sourcing, it not only now looks at deal registration but also whether partners initiate deals without it being registered, including a partner on a request for proposal (RFP), and alternative channels. In addition, it also began looking at opportunity planning to target key accounts without defined opportunities. "What I think Appian was missing in the first version of this... [was] the opportunity of expanding its growth within the clients," Van Valkenburgh said. "Also, really bringing more of a centre of gravity back to the relationship with the partners, and moving from a transactional to a strategic level." While the vice president came into the role looking for change, he's looking to shake things up even more, particularly to align the company to AI. "As the AI boom came into flux, Appian was in a position to really change the way that it's moving and working," he said. "As clients have been experimenting with partners as well, doing projects based on AI, and the capacity for them to move to production has been very limited - lacking controls, AI, and process." This, he added, presented Appian with the opportunity for "a rebirth of the imagination with our partner communities" on driving AI with C-suites and selling value-based larger enterprise-based transactions with and through partners. Don't miss a thing Join the Reseller News mailing list for daily news on the IT channel, covering business, technology, products, and services. Sasha Karen is a nationally recognised highly commended senior journalist at ARN. With a decade's worth of experience, Sasha serves the local channel community with news and inspiration about channel partners.

SaasRise
Aug 14th, 2026
Appian's cloud subscriptions jump 23% to $131.7M on AI demand.

Appian's cloud subscriptions jump 23% to $131.7M on AI demand. SaasRise - Aug 14, 2026 Appian Corp. posted Q2 2026 cloud subscriptions revenue of $131.7 million, up 23% year-over-year, as AI-enhanced workflow automation gains traction. The growth lifted total revenue 19% to $203.3 million and pushed adjusted EBITDA to $16.2 million, well above the $5-$8 million guidance. Why it matters. Appian's Q2 performance validates the hypothesis that AI-enhanced low-code platforms can drive both top-line expansion and margin improvement. For SaaS operators, the data underscores the importance of integrating generative AI into core product value propositions to boost attachment rates and accelerate ARR expansion. Investors will likely recalibrate valuations for other low-code vendors, rewarding those that demonstrate measurable AI adoption and disciplined capital allocation. The strong cash generation and share-repurchase program also signal confidence in the balance sheet, allowing Appian to fund further AI R&D without diluting shareholders. This financial flexibility could enable the company to pursue strategic acquisitions in the AI-orchestration space, further tightening its moat against pure-play low-code competitors and cloud giants. Key points. * Cloud subscriptions revenue $131.7M, +23% YoY, driven by AI usage up 20-fold * Adjusted EBITDA $16.2M, surpassing $5-$8M guidance * AI attachment rate 85% of new customers; net ARR expansion 115% * Professional services revenue $45.6M, +20%, led by U.S. public sector * FY2026 cloud subscriptions guidance $525-$529M, implying 20% growth Analysis. Appian's results are a textbook case of a SaaS firm leveraging AI to transition from a pure product-led growth engine to a hybrid model that blends high-touch sales with AI-driven expansion. The 20-fold increase in AI usage indicates that customers are moving beyond exploratory pilots to mission-critical workflows, a shift that typically translates into higher net retention and lower churn. This deepening of AI integration also raises the barrier to entry for competitors, as replicating a deterministic AI orchestration layer requires substantial data, engineering talent, and cloud infrastructure. From a market-structure perspective, Appian's ability to sustain a Rule-of-40 score of 36 while expanding at a 20% clip challenges the conventional trade-off between growth and profitability in the low-code segment. It suggests that AI can act as a lever for margin expansion by enabling higher-value contracts and reducing the need for extensive custom development services. For investors, the combination of strong cash flow, disciplined share buybacks, and a clear AI roadmap may justify premium multiples relative to peers that have yet to monetize AI at scale. Looking forward, the key risk lies in the macro-economic environment and the FX headwind flagged by CFO Tanjga. A stronger dollar could compress reported growth, especially in overseas markets where Appian is gaining traction. However, the company's diversified revenue mix - spanning cloud subscriptions, professional services, and large public-sector deals - provides a cushion. If Appian can continue to convert AI adoption into higher-margin subscription revenue, it will likely set a new performance benchmark for the broader low-code and workflow automation market.

PR Newswire
Aug 11th, 2026
Appian and Synechron launch Open Underwriting Stack for AI-powered insurance modernisation

Appian and Synechron have launched the Open Underwriting Stack, a joint reference architecture designed to help insurance carriers modernise underwriting through AI process automation. The architecture combines Synechron's InsureMESH data platform with Appian's process orchestration and AI agents. The stack enables carriers to process transactions across legacy systems, modern applications, and external data sources without replacing existing infrastructure. It features three connected layers: InsureMESH's data-first platform, Appian's automation and AI agents, and a configurable application layer. The solution was demonstrated at InsurTech Insights New York. The architecture aims to address industry pressure to modernise whilst maintaining auditability and underwriter control. Carriers can continue using existing core systems whilst adding an operational AI layer that runs in parallel, shortening traditional deployment cycles.

Yahoo Finance
Aug 6th, 2026
Appian reports $203.3M Q2 revenue, up 19% as cloud subscriptions surge 23%

Appian Corporation reported its second quarter 2026 financial results, showing strong growth across key metrics. Cloud subscriptions revenue increased 23% year-over-year to $131.7 million, whilst total revenue rose 19% to $203.3 million. The company's non-GAAP operating income reached $13.6 million, up from $5.6 million in the same quarter last year. Non-GAAP net income was $9.2 million, or $0.13 per share, compared to breakeven in Q2 2025. Professional services revenue grew 20% to $45.6 million. Cash flow from operations improved significantly to $12.1 million, compared to negative $1.9 million in the prior year period. For Q3 2026, Appian forecasts cloud subscriptions revenue between $133 million and $135 million, representing 17% to 19% year-over-year growth.