Manager – Voluntary Benefits Consulting

As a Health and Benefits Manager, you will be a key member of our Voluntary Benefit team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of voluntary benefit projects, leveraging your experience as a benefits expert to partner with a senior director to make recommendations on plan design and management for the full array of voluntary benefit programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions.

The Role:

• Serve as the primary client relationship manager for assigned voluntary benefits clients, providing end-to-end ownership across the client lifecycle, including ongoing consultation, issue resolution, and strategic support.

• Lead claims, billing, and service administration activities, including escalation management, commission oversight, carrier coordination, and ongoing program support.

• Manage carrier relationships and stewardship processes, including plan performance reviews, carrier meetings, accountability tracking, and strategic partnership development.

• Drive financial management and renewal strategies by analyzing plan performance, identifying optimization opportunities, negotiating rates, and presenting recommendations to clients.

• Lead voluntary benefits marketing and RFP initiatives, including carrier solicitation, proposal analysis, vendor evaluations, and recommendation development.

• Oversee open enrollment, implementation and client transition activities, including rate validation, communication review, carrier coordination, enrollment readiness, and new product implementations.

• Provide strategic consulting and performance analysis, including annual planning, enrollment results reviews, market trend analysis, and recommendations that support overall Health & Benefits strategies, partnering across Health & Benefits teams and other internal stakeholders to deliver integrated client solutions.

The Requirements:

• 5+ years’ experience in voluntary benefits gained in a consulting or carrier environment
• Desire and ability to expand relationships with current clients
• Polished and well developed oral and written communication skills
• Self-starter attitude and ability to work independently and as part of a team
• Flexibility and proven ability to identify and resolve issues
• Strong analytical, creative and integrative skills
• State Life and Health license required within 90 days of joining

Compensation and Benefits 

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation 

The base salary compensation range being offered for this role is $85,000-$110,000 USD per year. 

This role is also eligible for an annual short-term incentive bonus

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off 
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets