Product Copywriter

【What you will be doing】

• 產品文案撰寫、翻譯、優化並定期維護內容
• 將產品相關知識、教學製作成淺顯易懂的資料
• 與各部門團隊協調產品內容優化事項
• 與不同地區團隊合作更新並維護 FAQ，確保能滿足各地用戶需求
   
• Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
• Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
• Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
• Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs.

【Who we are looking for】

• 具備兩年以上文字編輯經驗
• 擅長線上內容策展以及撰寫
• 對文字有高度敏銳度及良好邏輯思考能力
• 熟悉產品、技術相關文案
• 具備產品行銷經驗尤佳
• 具備 B2B/B2B2C 或者 SaaS 產品經驗尤佳
• Bachelor's degree or equivalent experience in marketing or communications
• 2+ years of professional copywriting and editing experience
• Strong working knowledge of online content strategy and creation
• Exceptional writing, proofreading, and editing skills
• Exceptional skill with the nuances of technical writing
• Previous experience in Product Marketing will be a plus
• Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred