Business Development Manager - Enterprise, Chicagoland

Job Summary

The Business Development Manager, Enterprise is accountable for driving adoption of the Q-SYS platform and ecosystem within the Enterprise vertical by championing the Q-SYS solution set to key contacts within the top multi-national corporations.

Key Tasks & Responsibilities (Essential Functions)

The specific expectations of a team member are: 
 

1. Hunting for new Enterprise level Q-SYS customers and growing existing Enterprise Q-SYS customers
2. Creating room standards based on the Q-SYS ecosystem for Enterprise customers
3. Selling more of the Q-SYS product line into new and existing Q-SYS customers
4. Presenting Q-SYS products via in-person and virtual technical demonstrations and proof of concepts
5. Developing and continuously improving the technical understanding of the Q-SYS solution set
6. Uncovering Q-SYS opportunities and recording the details in the CRM
7. Meet or exceed established key performance indicators (KPI’s) to include net new account acquisition, pipeline creation and sales activities.
8. Communication Skills  
   1. Ability to articulate the Q-SYS value proposition
   2. Asking pertinent questions and Actively Listening
   3. Key Information Sharing with Internal Q-SYS stakeholders (Consultant Liaisons, Channel Sales & Strategic Account Team)
9. Maintaining Consistent Sales Activity Levels and documenting them in the CRM
10. Ability to identify and pursue opportunities for account growth and net new business
11. Business Acumen
    1. Developing a comprehensive understanding of how enterprise AV-IT teams are structured and operate
    2. Learning and employing company workflows and protocols
    3. Understanding common client use cases and applications
12. Works well in all phases of the sales cycle (e.g. prospecting, client development, account management)  
13. Team Player who shares the company organizational values and goals
    1. Coachability
    2. Accountability
14. Other responsibilities include: 
    1. Attend trade shows to interact with new and existing customers at the booth and then perform post show follow up 
    2. Drive attendance at customer-facing events like technical training sessions, roundtable events and local roadshows 
    3. Organizing and conducting effective end-customer meetings virtually and in-person 
    4. Maintaining data Integrity with the Salesforce CRM 
    5. Attending training to develop relevant knowledge, techniques and skills.  
    6. Foster a positive and collaborative work environment 
    7. Deliver regular in-person technical product demonstrations 
    8. Report sales activities in the CRM

Skills and Minimum Experience Required

Qualifications & Experience

High school diploma or equivalent required; bachelor's degree preferred.
Minimum 5 years of successful sales experience within the AV, IT, or related technology industry.
Demonstrated success identifying, developing, and acquiring new enterprise-level customers.
Experience collaborating across sales functions, including channel partners, consultant liaisons, strategic accounts, and other cross-functional teams.
Proven ability to manage the full customer acquisition lifecycle, from prospecting through sales order closure.
Technical knowledge of Q-SYS or comparable AV technology solutions.

Skills & Competencies

Self-motivated, proactive professional with a strong work ethic and a customer-focused mindset.
Strong interpersonal skills with the ability to build and maintain positive relationships across all levels of an organization.
Excellent communication skills, including written, verbal, presentation, and active listening abilities.
Strong organizational, analytical, and time-management skills, with the ability to effectively prioritize opportunities and manage a sales territory.
Sound business judgment and the ability to strategically allocate time and resources among prospects, customers, and growth opportunities.
Ability to work independently while contributing effectively within a collaborative team environment.

Technical & Business Requirements

Proficiency with Microsoft Office Suite and sales management tools, including CRM and ERP platforms.
Commitment to maintaining accurate customer activity, pipeline updates, and forecasting within CRM systems.
Ability to deliver engaging in-person product demonstrations and communicate technical concepts to a variety of audiences.

Travel Requirements