Duty Manager - Food & Beverage

Job Description

Purpose: Responsible for leading the daily operations of the restaurant and bar, delivering exceptional guest experiences, driving revenue, ensuring compliance, and leading the team in line with Radisson RED Auckland standards.

Constituents

• Hotel Owners
• Employees
• Guests
• General Manager
• Vendors

Indicators of Success

• Guest satisfaction ≥90%
• Revenue and labour targets achieved
• Food & beverage cost within budget
• Brand audit compliance
• Strong team engagement
• Health, safety and licensing compliance

Areas of Responsibility

Leadership

• Lead, coach and develop restaurant and bar team
• Prepare rosters and manage performance

Operations

• Oversee daily restaurant and bar operations
• Manage Bar operations, including stock take and orders
• Ensure quality service and brand standards
• Coordinate with kitchen and events

Financial

• Control labour, food and beverage costs
• Manage stocktakes and revenue opportunities

Compliance

• Ensure NZ food safety, liquor licensing and H&S compliance

Qualifications

• 3–5 years hotel F&B leadership experience
• LCQ and Manager’s Certificate
• Strong leadership and communication
• Opera Cloud/POS/Oracle experience preferred
• Flexible shifts including weekends/public holidays

Additional Information

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. Kindly note sponsorship is not available for this position.

Compensation: 60000 to 65000 (NZD) (YEARLY)