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Modernize

Connects homeowners with energy-efficiency contractors

Senior AI Product Manager

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • Five or more years of Product Management experience, including ownership of complex technical products.
  • Two or more years of experience managing AI, chatbot, LLM, or similar products.
  • Proven experience launching LLM-powered or generative AI products into production.
  • Strong understanding of AI agents, Model Context Protocol (MCP), function calling, or similar AI integration frameworks.
  • Experience working with messaging platforms such as WhatsApp Business, RCS, or SMS.
  • Familiarity with Telephone Consumer Protection Act (TCPA) regulations, consent management, and customer-communications compliance requirements.
  • Experience leading zero-to-one product initiatives from strategy through launch and optimization.
  • Strong technical aptitude and ability to collaborate with engineering teams.

Responsibilities

  • Lead product strategy, roadmap, and execution for AI-powered conversational experiences and integrations.
  • Own development of Model Context Protocol (MCP) capabilities and application programming interfaces (APIs) connecting external AI assistants with contractor services.
  • Design and optimize conversational customer journeys across WhatsApp, RCS, and other messaging platforms.
  • Drive development of large language model (LLM)-powered solutions for homeowner qualification, contractor matching, and lead generation.
  • Partner with Legal and Compliance teams to ensure appropriate consent capture, data privacy, and regulatory compliance.
  • Collaborate with Engineering to define technical requirements, evaluate product performance, and deliver scalable solutions.
  • Work with integration teams to connect qualified leads with contractor customer relationship management (CRM), scheduling, and dispatch systems.
  • Define and monitor product key performance indicators (KPIs), including conversion rates, lead quality, AI performance, and revenue impact.
  • Identify opportunities to expand AI-powered distribution channels and strategic platform partnerships.

Desired Qualifications

  • Experience in lead generation, marketplaces, home services, or conversational commerce.
  • Familiarity with AI assistant ecosystems such as OpenAI, Anthropic, or Google Gemini.
  • Experience with communications platform as a service (CPaaS) providers such as Twilio, Sinch, Infobip, or Bird.
  • Hands-on familiarity with SQL, API integrations, debugging, or MCP prototyping.
  • Experience optimizing AI product performance, including evaluation frameworks, accuracy, latency, and cost efficiency.
  • Excellent stakeholder management, communication, and analytical skills.

About the Company

Modernize

Connects homeowners with energy-efficiency contractors

Modernize connects homeowners with professional contractors for home improvement projects, focusing on energy efficiency upgrades such as solar panels, windows, and roofing. Its main product is a lead-generation and matchmaking service that surfaces homeowner needs to contractors, facilitating introductions and project opportunities. Built on a decade of experience from Home Improvement Leads, the company works with vetted contractors across the country and reaches millions of homeowners each year, aiming to provide reliable connections and project opportunities quickly. What sets Modernize apart is its long track record, scale, and focus on energy-efficiency upgrades, supported by an in-house team in Austin, TX that thrives in a collaborative startup culture. The company’s goal is to help homeowners upgrade their homes with energy-efficient solutions while growing the business for its network of professional contractors by delivering qualified leads and efficient introductions.

Company size
51-200
Company stage
Acquired
Total funding
$68.7M
Headquarters
Austin, TX
Founded
2005

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