Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Security Officer 2

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeChandler, OK, USANo salary listedIn-person

About the Job

Requirements

A CLEET certification is required.
A high school diploma or equivalent is required.
Must successfully complete the Security Officer II Documentation Assessment and all advanced training modules.
Must possess customer and employee relations skills.
Must demonstrate verbal communication, conflict resolution, and de-escalation abilities.
Must be able to work any day of the week and any shift.
Must be able to work effectively with co-workers and support Guest Safety Officers as a team.
Must present a well-groomed, professional appearance.
Must be at least 21 years of age.
Must have a valid Oklahoma driver's license, with no DUI or suspension in the last three years and no more than two moving violations in the last three years.
Must maintain all required certifications and annual security recertification.
Must demonstrate proficiency in advanced report writing and incident articulation.
Must be able to work and stand inside and outside in temperatures exceeding 115 degrees or as low as 10 degrees.
Must be able to physically restrain adults weighing more than 200 pounds using approved techniques.
Must be able to respond calmly and professionally in crisis situations.
Must be able to work independently and make rapid, rational decisions during high-stress incidents.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and stairs.
Must be able to lift and carry up to 60 pounds and push or pull up to 150 pounds.
Must be able to observe, recall, and articulate specific details of incidents and individuals.
Must be able to provide court testimony and write detailed, accurate reports.
Must be able to read, write, speak, and understand English.
Must tolerate exposure to secondhand smoke, high noise levels, bright lights, and dust.

Responsibilities

Serve as the primary responder for escalated Guest Safety Officer concerns, including disturbances, aggressive guests, and high-risk situations.
Perform advanced de-escalation, conflict resolution, and safe detainment in accordance with company policy and regulatory guidelines.
Conduct highly visible patrols of all property areas to identify safety hazards, security breaches, and suspicious activity.
Assist civil and law enforcement authorities, including providing detailed testimony in court and administrative hearings.
Assist guests with lost and found requests and provide elevated guest service during complex or sensitive interactions.
Enforce company policies, procedures, and regulatory requirements.
Comply with attendance guidelines, regulatory standards, departmental policies, and company expectations.
Respond to medical emergencies, apply first aid, and coordinate with emergency medical services until professional help arrives.
Check guest identification to ensure compliance with age-restricted areas, including gaming floors, bars, hotel, and entertainment venues.
Escort employees handling assets, sensitive keys, and high-value materials.
Monitor casino floors, parking lots, and all property areas for disturbances, criminal activity, fire hazards, and suspicious persons; report issues to Security Leadership.
Complete detailed written reports, including escalated incident documentation, detainment reports, and witness statements.
Support Table Games and Cashier operations by carrying chips and paperwork and observing or verifying slot drop transactions.
Provide leadership support to Guest Safety Officers through mentoring, guidance, and on-scene direction during incidents.
Work a flexible schedule that includes weekends, evenings, holidays, and required overtime.
Respond to visual and aural cues.
Follow the Everyone Greets Everyone policy by acknowledging guests and team members within 10 feet, initiating a friendly verbal greeting within 5 feet, keeping alert to surroundings, and seeking opportunities to greet guests and others.
Perform other duties as assigned.

Desired Qualifications

Two years of security, law enforcement, or guest-facing experience is preferred.

Serves as the primary responder for all escalated Guest Safety Officer concerns, including disturbances, aggressive guests, and high‑risk situations.
Performs advanced de‑escalation, conflict resolution, and safe detainment in accordance with company policy and regulatory guidelines.
Conducts highly visible patrols of all property areas to identify safety hazards, security breaches, and suspicious activity.
Provides assistance to civil and law enforcement authorities, including detailed testimony in court and administrative hearings.
Assists guests with lost and found requests and provides elevated guest service during complex or sensitive interactions.
Enforces all company policies, procedures, and regulatory requirements.
Complies with attendance guidelines, regulatory standards, departmental policies, and company expectations.
Responds to medical emergencies, applies first aid, and coordinates with EMS until professional help arrives.
Checks identification of guests to ensure compliance with age‑restricted areas including gaming floors, bars, hotel, and entertainment venues.
Escorts employees handling assets, sensitive keys, and high‑value materials.
Monitors casino floors, parking lots, and all property areas for disturbances, criminal activity, fire hazards, and suspicious persons; reports issues to Security Leadership.
Completes detailed written reports, including escalated incident documentation, detainment reports, and witness statements.
Supports Table Games and Cashier operations by carrying chips, paperwork, and observing/verifying slot drop transactions.
Provides leadership support to Guest Safety Officers, including mentoring, guidance, and on‑scene direction during incidents.
Works a flexible schedule including weekends, evenings, holidays, and required overtime.
Must be able to respond to visual and aural cues.
Must maintain a professional, well‑groomed appearance at all times.
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
Performs other duties as assigned.

CLEET Certification required
High school diploma or equivalent required; two years of security, law enforcement, or guest‑facing experience preferred.
Must be able to successfully complete the Security Officer II Documentation Assessment and all advanced training modules.
Must possess excellent customer and employee relations skills.
Must demonstrate strong verbal communication, conflict resolution, and de‑escalation abilities.
Must be able to work any day of the week and any shift.
Must be able to work effectively with co‑workers and support Guest Safety Officers as a team.
Must present a well‑groomed, professional appearance.
Must be 21 years of age.
Must have a valid Oklahoma Driver’s License with no DUIs or Suspensions within the last three years; cannot have more than two moving violations within the last three years.
Must maintain all required certifications and annual security recertification.
Must demonstrate proficiency in advanced report writing and incident articulation.

Must be able to work and stand inside and outside, sometimes in heat exceeding 115 degrees or cold as low as 10 degrees.
Must be able to physically restrain adults weighing more than 200 pounds using approved techniques.
Must respond calmly and professionally in crisis situations.
Must be able to work independently and make rapid, rational decisions during high‑stress incidents.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push/pull up to 150 pounds.
Must be able to observe, recall, and articulate specific details of incidents and individuals.
Must be able to provide court testimony and write detailed, accurate reports.
Must be able to read, write, speak, and understand English.
Must tolerate exposure to secondhand smoke, high noise levels, bright lights, and dust.

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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