Full-Time

Senior NPD Manager

Posted on 9/17/2024

Charlotte Tilbury

Charlotte Tilbury

1,001-5,000 employees

Luxury skincare, makeup, and fragrance brand

Consumer Goods

Senior

London, UK

Hybrid model with flexibility.

Category
Product Management
Product Research
Product
Requirements
  • Extensive experience from a similar position in industry, specifically in colour & complexion product development.
  • Ability to inspire, influence and galvanize the team.
  • Ability to delegate, oversee and lead a project.
  • Strong research skills.
  • Experience with sales data and analysis.
  • Have a passion for and knowledge of the beauty industry – brands, products, bloggers and influencers.
  • Has a strong eye for colour and knows how to give colour direction.
Responsibilities
  • Fuel NPD calendar with innovative product conceptualization with a focus on Colour Cosmetics & Complexion.
  • Management of end-to-end NPD process from inception to launch for multiple projects at once (10+) including CPA management, assessing needs and mitigating risk at each stage through clear communication and action plan alignment cross functionally.
  • Delivery of projects on time and within budget.
  • Ability to story tell and collaborate creatively to define the innovation and product marketing hook with a customer and industry expert lens.
  • Skilled at efficiency process management and implementation.
  • Leading the day-to-day relationships with contract manufacturers and representing the Charlotte Tilbury brand in the communication and troubleshooting.
  • Skilled at problem solving and troubleshooting complex development challenges.
  • Working cross-functionally and internationally to drive ideas from conception to execution and partnering with global brand marketing to collaborate on presentation decks.
  • Attendance in weekly NPD meetings, potential to present to founder when necessary with support of HO and Director of NPD.
  • CPA management and ability to reassess and find solutions to get projects back on track when faced with unexpected challenges.
  • Regular interface with Supply Chain team to manage project logistics and flag issues appropriately when they arise.
  • Utilize knowledge of avg formula and packaging COGs and partner with procurement to negotiate best COG.
  • Prepping NPD info for forecasting decks and support presenting innovations to SNR commercial teams during forecast briefings.
  • Management of forecasting sampling process to global regions.
  • Management of junior roles, teaching and delegating to maximize team output.
  • Work closely with team of pro-artists to co-create ranges and manage approval process considering all feedback.
  • Travel required to meet suppliers, execute onsite formula approvals, trend research.
  • Representing the product development team in communications with marketing, commercial sales teams and often leadership team- ability to present and lead.

Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through both direct-to-consumer sales on its website and partnerships with major retailers, allowing customers to purchase products online or in-store. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative formulations, celebrity endorsements, and a strong online presence. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

24%

2 year growth

41%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized beauty experiences boosts Charlotte Tilbury's virtual consultations.
  • The rise of 'clean beauty' trends offers opportunities for eco-friendly product expansion.
  • Growing popularity of beauty subscription boxes presents a new revenue stream.

What critics are saying

  • Discounted Mystery Boxes could devalue the brand's luxury image.
  • 'Law of Attraction' fragrances may not appeal to all consumers.
  • Departure of key consultant Meekings might disrupt internal processes.

What makes Charlotte Tilbury unique

  • Charlotte Tilbury offers innovative product formulations and celebrity endorsements.
  • The brand has a strong online presence and direct-to-consumer sales model.
  • Personalized services like virtual consultations enhance customer engagement and satisfaction.

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