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Snowshoe Mountain

Year-round mountain resort in West Virginia

Retail Associate - Winter

Full-Time
$15/hr+ 401(k) plan
Entry
Snowshoe, WV, USA
In PersonAffordable on-mountain employee housing is available for rent.
RetailRetail Sales

About the job

Requirements
  • A High School Diploma or GED is required.
  • The employee must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
  • The schedule may require working early mornings, evenings, weekends, and holidays.
Responsibilities
  • Deliver exceptional customer service by greeting and engaging guests, handling phone inquiries, and managing point-of-sale transactions accurately.
  • Enhance sales opportunities by restocking items, merchandising products correctly, providing inventory-level insights, and participating in store clinics to build product knowledge.
  • Support inventory management by participating in weekly cycle counts and receiving and verifying merchandise.
  • Maintain a safe, clean, neat, and orderly store appearance while following safety protocols.
  • Notify the supervisor of supply needs and report internal issues.
  • Complete opening and closing tasks and other duties assigned by the manager or supervisor.

About the company

Snowshoe Mountain is a year-round destination resort in West Virginia offering skiing, snowboarding, mountain biking, lodging, dining, retail, events and other outdoor recreation. Resort teams operate lifts, trails, hotels, vacation rentals, restaurants, shops and guest services across the mountain village. Snowshoe is part of Alterra Mountain Company and participates in the wider Ikon Pass destination network, while retaining its own local identity. Its employer scope therefore spans outdoor operations, hospitality, maintenance and seasonal guest experiences.

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Founded

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