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Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Analyst – Investor Operations

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor’s degree is required.
  • One to three years of relevant experience is required.

Responsibilities

  • Support investor onboarding by reviewing and coordinating subscription agreements, anti-money-laundering and know-your-customer documentation, tax documentation, and regulatory documentation.
  • Capture and maintain investor, account, and ownership information throughout the investor lifecycle.
  • Respond to day-to-day investor servicing requests and coordinate with internal teams and Fund Administrators to resolve outstanding items.
  • Maintain investor contacts, account information, and related records across Salesforce and other relevant systems.
  • Support subscriptions, capital calls, distributions, redemptions, transfers, and investor elections.
  • Track investor activity and maintain accurate internal records.
  • Reconcile investor and capital-activity data against Fund Administrator and Accounting records and assist with resolving discrepancies.
  • Support coordination of investor statements, capital reporting, estimates, audit confirmations, and other recurring reporting.
  • Assist with Operational Due Diligence questionnaires, meetings, follow-up requests, and supporting documentation.
  • Coordinate information across Finance, Accounting, Legal, Tax, Compliance, Technology, and other internal teams.
  • Respond to investor inquiries and escalate more complex questions to senior team members as appropriate.
  • Support investor access to Fund Administrator portals and data rooms, including setup, permissions, and ongoing maintenance.
  • Work with Fund Administrators and other service providers on routine investor-related matters and deliverables.
  • Assist with identifying and resolving outstanding operational items.
  • Assist with documenting and improving Investor Operations workflows and procedures.
  • Support implementation and testing of new processes and technology.
  • Identify opportunities to streamline recurring tasks and improve data quality.
  • Develop a strong working knowledge of the company’s funds, investor terms, and operational processes.

About the Company

Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Lakeview Loan Servicing owns the rights to service residential mortgages across the United States and makes home loans to the homeowners in that portfolio and to homebuyers. Its in-house loan officers sell rate-and-term and cash-out refinances, home equity loans and purchase mortgages, aiming to remain each customer's lender for future transactions. Revenue comes from the mortgage servicing rights it owns and from the loans its officers originate. Its RefiRadar tool lets homeowners set a savings target, then tracks rates and notifies them when refinancing would reach it. Lakeview was formed in 2010 and is headquartered in Coral Gables, Florida.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coral Gables, FL
Founded
2010

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