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NielsenIQ

Global provider of consumer purchasing data

Auditor Retail Data Collector

Data ManagementConfirmed live in the last 24 hours
Full-timeGeorge Town, Penang, MalaysiaNo salary listed

About the Job

Requirements

  • At least 2 years of experience in data collection or a retail environment.
  • Strong communication skills in Bahasa Melayu and English.
  • High integrity, attention to detail, and ability to work under pressure.
  • Proficiency with smartphones, gadgets, and collaboration tools such as Google, Microsoft Office, and Skype.
  • Willingness to travel, conduct fieldwork in varying conditions, and engage with shopkeepers.
  • Problem-solving ability, coaching ability, and professional maturity.
  • Comfort working in diverse environments, weather conditions, and store settings.
  • Ability to handle repetitive tasks, long hours, and dynamic challenges in the field.
  • Analytical thinking to identify root causes of data issues and propose improvements.
  • Ability to build trust and rapport with shopkeepers to ensure cooperation.
  • Ability to seek process improvement and efficiency gains.
  • Ability to maintain composure and effectiveness under pressure in a fast-paced environment.

Responsibilities

  • Conduct in-store data collection and retail audits.
  • Recruit and maintain panel stores, distribute incentives, and build retailer relationships.
  • Support auditor hiring, training, supervision, and performance monitoring.
  • Handle ad-hoc requests, UC processes, and administrative tasks, including cash advances and liquidation.
  • Ensure data quality by revisiting stores, troubleshooting issues, and supporting backend systems.
  • Collaborate with MDQC, Data Ops, Data Sci, and CSM teams to uphold reporting integrity.
  • Contribute to team learning, share best practices, and support continuous improvement initiatives.
  • Maintain the accuracy and integrity of collected data.
  • Explain and validate data movements store by store.
  • Reinforce quality KPIs and resolve issues such as coding errors, unclear manuals, and category definitions.
  • Share knowledge and support colleagues.

Desired Qualifications

  • SPM, STPM, Certificate, Diploma, or higher qualifications are welcome to apply.

About the Company

NielsenIQ

Global provider of consumer purchasing data

NielsenIQ collects and analyzes consumer purchasing data to help retailers and brands understand market behavior. It tracks what people buy, when, and where, using this data to measure market share and purchasing trends across categories. The product works by aggregating point-of-sale and other consumer data, then turning it into actionable insights and benchmarks that clients can use to optimize pricing, assortment, promotions, and marketing. NielsenIQ differentiates itself through its long history (dating back to 1923) and a broad global footprint (operating in over 100 countries), plus its expanded capabilities after merging with GfK in 2023 to strengthen data on technology and durable goods. Its goal is to provide objective, data-driven guidance that helps retailers and brands make informed decisions and improve performance.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1923

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