Family Support Services

Overview

Partner with Purpose.

Collaborate with Health Connect America to deliver trauma-informed, family-centered

services that empower children and families to thrive.

Before partnering with Health Connect America, take some time to learn more about who we are.

At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth.

Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach their full potential.

Our services are delivered in homes, communities, and office settings — always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives.

Our Brands

Responsibilities

Scope of Services The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to:

• Coordinating with community providers to facilitate comprehensive care and referrals for families 

• Participating in collaborative case planning and case review meetings, when requested 

• Delivering case management activities such as:  

• Supervised visitation 

• Parent aide support 

• Behavioral Aide 

• Transportation 

• Crisis intervention 

• Advocacy and linkage to services (including drug screening facilitation if applicable) 

• Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. 

• Offering parenting education and modeling positive parenting strategies 

• Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment 

• Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards

• Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate 

Qualifications

• Bachelor’s degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)  

• or High School Diploma/GED with at least 5 years of verifiable experience in the field 

• Strong understanding of family systems, trauma-informed care, and community resources 

• Reliable transportation, valid driver’s license, and proof of insurance 

• Willingness to complete required background checks and contractor onboarding 

Deliverables 

• Timely submission of service logs, progress updates, and reports 

• Accurate documentation aligned with billing and reporting standards 

• Services provided in accordance with contract terms, including hourly or task-based invoicing 

 

If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve.

Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes.

Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.