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Kaiser Permanente

Integrated healthcare provider and payer platform

Nurse Case Manager

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Part-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Nursing or a related field and a minimum of three years of experience in nursing, case management, or a directly related field are required.
  • A Registered Professional Nurse License in Georgia is required at hire.

Responsibilities

  • Interview patients and families to evaluate needs, goals, and current services; determine eligibility, benefits, and education for admissions; review and enter authorization data; identify inaccuracies; and assess medical necessity and level of care to inform physicians.
  • Develop client-focused case management plans and treatment goals with patients, caregivers, and the healthcare team, ensuring plans are safe, appropriate, and consistent with regulatory, accreditation, and regional guidelines.
  • Coordinate resources and services to maintain continuity and quality of care; review and update authorizations; attend case management rounds; review diagnoses; monitor patient progress toward treatment milestones and care plan goals; identify barriers; verify services against guidelines; and document patient cases in medical files.
  • Identify patients ready for disposition planning and develop, evaluate, coordinate, and communicate comprehensive disposition plans with patients, families, physicians, nurses, social services, healthcare providers, and agencies; obtain authorizations or approvals for patient services.
  • Help patients access care by integrating or referring them to existing programs and services, outside entities, ambulatory case managers, care managers, social workers, and internal or external resources; make location-specific adaptations as needed.
  • Review benefits and services available to patients, families, and community members based on regulations or coverage, and help resolve concerns.
  • Provide case management to low- and medium-risk patients referred to external facilities or agencies; contribute recommendations in interdisciplinary meetings and serve as a resource to physicians, health plan administrators, and contracted vendors.
  • Attend professional seminars, workshops, and approved educational programs; contribute to systems and processes that maintain team knowledge of community resources; monitor operational data and key metrics; suggest improvements; and ensure adherence to policies and regulatory requirements.
  • Collaborate cross-functionally to resolve business problems, communicate progress, escalate risks, monitor priorities and deadlines, and identify opportunities to improve team processes.
  • Provide coworkers and members with resources, information, advice, and expertise; receive and address performance feedback; mentor team members; and help others adapt to new tasks and processes.

Desired Qualifications

  • Certified Case Manager (CCM) certification in the state where care is provided.
  • Basic Life Support (BLS) certification.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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