Assistant Program Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Assistant Program Manager is responsible for the supervision and scheduling of Events team members while providing functional supervision of event support staff, including set-up crews and third-party vendors. You will be responsible for the coordination and execution of high-level special events as requested by the Amazon Event Organizer while leading site visits, planning meetings, and final details meetings with the Amazon Event Organizer and supporting vendor partners. This role requires you to establish new policies and procedures necessary to clearly define event support of high-level events in high-profile areas while providing clarity to existing policies and procedures relating to event support. You will demonstrate continuous effort to improve operations, service levels, and streamline work processes while tracking team progress through data metrics. Your ability to create and submit monthly reports to the Program Delivery Manager, demonstrating team progress and workload, is essential to success in this role, as is your ability to identify opportunities for improving team communication and efficiency.

What your day-to-day will look like:

• Supervise and schedule Events team members
• Provide functional supervision of event support staff (set-up crews, third party vendors)
• Coordinate and execute high-level special events as requested by the Amazon Event Organizer
• Lead site visits, planning meetings, and final details meetings with Amazon Event Organizer and supporting vendor partners
• Establish new policies and procedures necessary to clearly define event support of high-level events in high-profile areas
• Establish and provide clarity to existing policies and procedures relating to event support
• Demonstrate continuous effort to improve operations, service levels, and streamline work processes
• Track team progress through data metrics
• Create and submit monthly reports to Program Delivery Manager, demonstrating team progress and workload
• Identify opportunities for improving team communication and efficiency
• Provide prompt and courteous responses to Amazon Event Organizer and client requests within the guidelines set forth by Amazon Meetings & Events
• Maintain ethical, professional, and courteous relationships with contractors, employees, and property management teams
• Perform as a team member with all employees
• Communicate and work effectively with officers, senior contacts within client organization, and business associates
• Maintain all business contact information
• Prepare proposals and presentations
• Assist in compiling budget information and business review metrics
• Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style
• Create graphs, charts, and other complex documents
• Comply with all company and regional policies
• Learn and follow all Amazon policies and procedures as they apply to administration positions
• Perform other duties as assigned in support of the Amazon Meetings & Events program.

Required Qualifications:

• Bachelor's Degree or equivalent experience in Event Management, Hospitality Management, or related field
• 3 years of event management or relevant hospitality experience
• Ability and interest in multi-tasking
• Interact with employees, visitors, and contractors with poise and diplomacy
• Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret instructions in written, oral, and diagrammatic or schedule form
• Possess initiative to assume additional responsibilities
• Set priorities and meet deadlines
• Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
• Communicate effectively both verbally and in writing
• Possess excellent grammar and proofreading abilities
• Meet highest attendance and punctuality requirements
• Operate personal computer, software as appropriate for project and all other office equipment
• Climb up and down stairs as part of emergency procedure, practice and/or implementation
• Detect emergency alarms, auditory and/or visual
• Flexible hours: must be willing to work nights, evenings, and weekends as necessary.

Preferred Qualifications:

• Previous supervisory or team lead experience
• Experience managing vendor relationships in a corporate environment
• Background in high-profile or executive-level event coordination
• Experience with budget management and financial reporting
• Familiarity with data metrics tracking and reporting tools.

Location: On-site

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

65,400.00 – 80,100.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.