Quality Assurance Coordinator

Schedule: Monday - Friday 8:00am-5:00pm

About Us

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

Reporting to the Detail Shop Manager or designated supervisor, assure the quality of the Detail Shop process “First Time Right” is applied by Detailers. Communicate with the detail line staff concerning quality and production goals, expectations, and be the first point of contact per detail line. Perform all additional duties assigned by the Manager. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed always.

Responsibilities

• Inspect the quality of work done by each team member, identify vehicle quality that does not meet company standards.  Communicate with team members in a positive and collaborative manner when quality does not meet standards.
• Identify the strengths of detailers to effectively create their assignments within the detail process.
• Ensure proper techniques and procedures are being implemented by team members.  Train team members on standard operating procedures for vehicle detail.
• Assist on the detail line and perform final detail tasks as needed
• Maintain a professional appearance, orderly work environment and friendly disposition.  Assist with shop cleaning and basic equipment maintenance
• Maintain a clean and safe work environment. Report all incidents to management immediately. 
• Properly log the vehicle information into the computer upon satisfactory completion of inspection.
• Photograph and stage vehicles to ensure focused and clear pictures per standards.  
• Return customer’s vehicles in clean condition.
• Run inventory reports for the detail shop. 
• Advise the designated Manager of all equipment breakdowns and required maintenance immediately.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.  Report all incidents to the Manager. 
• Practice and promote company Core Values.

Skills

• Strong verbal communication skills. 
• Effective employee relations and interpersonal skills.
• Detail oriented and consistent in the execution of job duties
• Ability to maintain quality and quantity of work produced
• Ability to work in a high production environment
• Ability to understand and adhere to Company policies in all areas.
• Ability to exercise good business judgment and discretion to analyze and address opportunities.
• Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible.

Qualifications

• High School Diploma or GED preferred.
• Ability to use cleaning tools such as vacuums, pressure washer, drill, cleaning chemicals and jump boxes
• 1 - 2 years of auto detailing experience preferred
• Auction knowledge and experience preferred
• Proficient computer skills
• Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills
• Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).
• Proficient computer skills.
• Must be 18 years of age with a valid driver’s license and driving record that meets company requirements

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other RequirementsTo be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

The physical activity requirements of the position range from Light to Medium Physical Work. 

• Frequent – standing, watching, touching, listening, walking, talking, stooping, bending, reaching, pushing, pulling, kneeling, stooping, lifting, balancing
• Potential –running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions:

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.