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Chatbase

AI customer-support platform enabling actionable agents

Founding Enterprise Account Executive

Account ExecutiveUpdated on Nov 10
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Have at least 4 years of experience as a closing account executive in B2B SaaS.
  • Have a record of quota attainment.
  • Be curious about AI and able to understand a customer's team and operations in depth.
  • Be able to build trust with business and technical buyers.

Responsibilities

  • Own the full sales cycle for mid-market and enterprise customers, including prospecting, discovery, demos, evaluation, closing, and expansion.
  • Convert high-intent inbound leads into revenue and build an additional sales pipeline.
  • Show customers how AI agents can reduce work for their support, sales, and operations teams.
  • Relay customer feedback from sales deals to the product team to inform product development.

About the Company

Chatbase

AI customer-support platform enabling actionable agents

Chatbase is an AI customer-support platform that lets businesses build and deploy AI agents which do more than answer questions – they take action. By connecting to CRMs, helpdesks, payment processors, and other tools, Chatbase agents can update subscriptions, check order status, process requests, and escalate to humans when needed. The system trains agents on a company’s own data and runs across web, WhatsApp, Slack, email, and more, with live-agent handoff that preserves context. It supports 80+ languages with automatic detection and meets enterprise security standards (SOC 2, GDPR). Unlike generic chatbots, Chatbase focuses on action-oriented AI trained on a company's data and offers seamless cross-channel deployment and safety controls. Its goal is to turn support into a competitive advantage by delivering enterprise-grade AI that reduces cost and improves outcomes for large and small teams alike.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2023

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