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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Charge Nurse

Full-Time
$30 - $36/hr+ $2/hour Overnight Differential
Mid
Buckeye, AZ, USA
In Person
Medical, Clinical & VeterinaryVeterinary Professionals

About the job

Requirements
  • Previous experience in a veterinary emergency, critical care, or specialty hospital.
  • A veterinary technician or veterinary nursing background with demonstrated leadership experience.
  • Experience mentoring, training, coaching, or supervising veterinary support staff.
  • Strong understanding of veterinary clinical procedures and patient care.
  • Ability to provide constructive feedback and address performance concerns professionally.
  • Ability to communicate and work effectively with others.
  • Strong organizational skills and ability to manage competing priorities in a high-volume environment.
  • A solution-oriented approach to problem-solving.
  • Ability to lead by example and foster a positive, accountable team culture.
  • Commitment to continuing education and professional development.
Responsibilities
  • Lead support staff by example and promote a culture of professionalism, teamwork, and continuous improvement.
  • Mentor veterinary technicians, technician assistants, client service staff, laboratory technicians, kennel assistants, and other hospital support team members.
  • Partner with the Training Coordinator to ensure new and existing employees receive effective onboarding and ongoing training.
  • Participate in interviewing and selecting new support staff members.
  • Review employee leveling criteria and benchmarks and support staff advancement.
  • Conduct mid-year and annual performance reviews according to hospital protocols.
  • Identify performance gaps and provide coaching, training, and follow-up to support employee success.
  • Document training and coaching activities.
  • Develop and teach department-specific training curriculum for ARISE Academy.
  • Conduct beginning-of-shift huddles to align the team on patient care, staffing, and hospital priorities.
  • Serve as a communication bridge between hospital leadership and overnight support staff.
  • Hold regular check-ins with team members and participate in leadership meetings.
  • Communicate hospital policies, procedures, and operational updates consistently.
  • Identify opportunities for employee growth, development, and advancement.
  • Recognize signs of employee disengagement and proactively address concerns that may impact retention.
  • Foster a supportive environment built on accountability, respect, and collaboration.
  • Monitor hospital areas and ensure staff are completing assigned responsibilities.
  • Ensure appropriate veterinary medical techniques and hospital procedures are being followed.
  • Reinforce exceptional customer service and help resolve client concerns and complaints when appropriate.
  • Ensure compliance with hospital policies, procedures, OSHA requirements, and safety standards.
  • Partner with the inventory specialist to maintain appropriate departmental inventory levels while supporting budgetary goals.
  • Participate in the development and implementation of department policies and standard operating procedures.
  • Identify operational deficiencies and take a solution-oriented approach to improving hospital processes.
  • Collaborate with the Leadership Team to maintain efficient, cohesive 24-hour emergency and critical care operations.
Desired Qualifications
  • A veterinary technician license or certification is preferred.

About the company

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Ethos Veterinary Health

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Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Woburn, Massachusetts

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • VetRec reached 600 doctors and 900 staff by August 2026.
  • Ethos opened 2026 ER Immerse recruiting across Texas, Florida, and California.
  • Leslie Storms became president on December 1, 2025, restoring permanent leadership.

What critics are saying

  • FTC order limits specialty acquisitions near rivals through 2032, capping roll-up growth.
  • Leadership churn from Ryan Buck to Leslie Storms signals strategic instability in 2025.
  • Sambolin litigation over hospital care keeps malpractice and reputational risk alive.

What makes Ethos Veterinary Health unique

  • 140+ specialty and emergency hospitals give Ethos dense referral coverage.
  • Ethos Discovery and clinical trials embed research into daily hospital operations.
  • VetRec partnership adds enterprise AI recordkeeping across specialty and emergency workflows.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Paid Vacation
  • Paid Sick Leave
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Flexible Work Hours

Company News

PR Newswire
Sep 2nd, 2025
Ethos Veterinary Health Partners with VetRec to Revolutionize Clinical Efficiency and Support Veterinary Teams

Following an extensive RFP process, Ethos selected VetRec for its collaborative approach, strong alignment with Ethos' commitment to medical excellence, and its focus on continuous improvement and innovation.

Business Wire
Oct 28th, 2024
Terravet Real Estate Solutions Converts Roseville Furniture Store into State-of-the-Art Veterinary Practice

Terravet invested a total of $14.5 million to buy the building and retrofit the space, with an additional investment from Ethos Veterinary Health.

Visit Aruba
Jan 11th, 2024
Fundashon Stimami Sterilisami Launched Its 2024 Campaign, And This Year You Save More Money!

In its ongoing efforts to promote responsible pet care in Aruba, Stimami Sterilisami is proud to announce an exclusive partnership with VSH Veterinary Specialty Hospital for this year's campaign.

PR Newswire
Jul 6th, 2023
Veteran Benefits Guide expands executive leadership team to serve America's Veterans

Clay joins VBG from Ethos Veterinary Health, where he was the Director of Divisional Operations.

ADVFN
Jun 13th, 2023
National Veterinary Associates Appoints Medical Leadership for NVA General Practice and Ethos Veterinary Health Businesses

Sandra Faeh, DVM, will serve as the first Chief Veterinary Officer of NVA’s General Practice (“NVA GP”) business, while Dr. Stacy Burdick, DVM, MBA, DACVIM (SAIM), has been appointed as Chief Medical Officer of Ethos Veterinary Health (“Ethos”).