Compensation Overview

Executive Business Partner

What you’ll be doing

The role of the Executive Business Partner is to provide a full suite of administrative support for their executives and relevant organizations with varying levels of needs. You’ll provide high level administrative and strategic support in a fast-growing, fast-paced environment that is ever-changing.

We are looking for a high-performing EBP to support two C-Suite executives. The ideal candidate will have experience supporting Sales and Customer Success organizations, and a track record of managing high volume schedules while simultaneously prioritizing other tasks in a supportive role to busy senior level leaders. 

Responsibilities include:

• Manage multiple calendars to accommodate shifting priorities, create and maintain daily schedules, prioritize incoming requests, and ensure efficient use of time.
• Act as the point of contact for the assigned executives, manage internal and external professional interactions and communications, and ensure all parties are treated with courtesy and professionalism.
• Prioritize prospect and customer interactions with the appropriate urgency.
• Focus on building a strategic partnership with executives to progress the achievement of their goals.
• Facilitate and optimize functional operations as desired by executive; team meetings, agendas, meeting formats, and purpose.
• Proactively drive execution of the operating rhythm and strategy of executives; ensure meeting processes and deliverables are met, assist in the preparation of content as requested, and track actions items and accountability of others through to completion.
• Prioritize work-flows to accommodate the needs of the executives and their teams as strategies and/or approaches shift.
• Demonstrate highly developed business acumen in order to independently anticipate the next step in a process; look ahead for your team, and be resourceful.
• Attend key meetings and presentations as directed by executives; take notes as requested and track follow ups as needed.
• Handle confidential materials and information with the utmost discretion, integrity, and diplomacy.
• Organize travel bookings, itineraries and meal reservations - and manage adjustments - as needed.
• Support executive attendance for field and customer events; collaborating with the Marketing team and account teams to ensure executive attendance is impactful.
• Plan and assist with internal company and team events from inception to completion as needed; strategic and social.
• Work closely with the Executive Operations team to ensure executive alignment and success
• Assist in special projects within the Executive Operations team, flexing into different responsibilities with ease, with the understanding that no job is too big or too small.
• Work collaboratively with all teams, leveraging appropriate resources to support and fulfill deliverables.

Requirements

• Passion for managing multiple priorities, solving challenging problems, and working within an ambiguous and sometimes unstructured environment.
• Superior organizational and detail-oriented abilities; resourcefulness with the means to work autonomously.
• Operate with a high degree of responsiveness and dedication to customer success - the customer being both internal and external. 
• Extraordinary time management and ownership, with a demonstrated ability to prioritize tasks based on importance and urgency.
• Demonstrates creative and innovative thinking, proactively identifies opportunities for improvement, as well as solutions.
• Ability to exercise independent judgment and discretion in dealing with confidential matters, build and maintain trust in sensitive situations, and effectively escalate relevant information.
• Experience navigating a fast-paced environment with adaptability and flexibility, requiring an openness to and acknowledgment of change.
• Exceptional commitment to a growth mindset and motivated by continuous self-improvement and learning.
• Proven ability to synthesize information and make decisions in complex situations with imperfect information.
• Excellent interpersonal skills and a demonstrated ability to build effective professional relationships and work collaboratively in a team environment to accomplish goals.
• Proficiency in software such as Google Suite (Gmail, Calendar, Drive) is required; Zoom and Slack are preferred.
• 3-4 years of administrative, executive assistant or relevant experience (experience supporting C-Suite executives is a key asset) in a professional, high-demand and dynamic environment.