MINISO USA
Variety retail chain
Assistant Store Manager
Travel between locations is required, and relocation or management of additional stores may be required based on business needs.
About the job
- A high school diploma or equivalent is required.
- At least 1 year of experience in retail management is required, with a strong track record of leading teams.
- Proven successful experience in retail management is required.
- The ability to work a flexible schedule, including nights, weekends, and holidays, is required.
- The ability to relocate or manage additional stores based on business needs is required.
- The ability to travel between locations is required.
- Report directly to the Store Manager and lead Shift Leads and Sales Associates.
- Support the Store Manager in ensuring smooth store operations, including customer service, merchandising standards, operational procedures, and sales performance.
- Drive customer engagement with the membership program by promoting sign-ups and building customer loyalty.
- Mentor trainee associates, achieve sales targets, and drive business growth.
- Support management of inventory levels, shipments, damages and returns, and supplies.
- Assist with recruiting store talent, training, staffing, and retention.
- Support administrative tasks, including staff scheduling, inventory management, and compliance with company policies and handbook guidelines.
- Maintain store condition and visual merchandising standards while communicating insights and feedback to the Store Manager.
- Deliver constructive feedback that promotes recognition and accountability and fosters team growth.
- Work with the Store Manager and Loss Prevention Team to address internal and external shrink.
- Train, motivate, mentor, and provide constructive feedback to the sales team to achieve sales targets.
- Manage cash-handling tasks, follow standard operating procedures, and maintain a clean and safe environment for associates and customers.
- An Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related degree is preferred.
- Strong leadership, organizational, and customer management skills are preferred.
- Excellent communication and interpersonal abilities are preferred.
About the company
MINISO USA is the U.S. retail operation of a global variety-store brand. The company sells toys, collectibles, stationery, beauty products, home goods, accessories, snacks, and electronics through physical stores. It serves shoppers, collectors, franchise partners, licensors, mall operators, and retail communities. Its operating model centers on a store network supported by merchandising, licensed collaborations, sourcing, distribution, marketing, and corporate operations. Teams work across retail operations, merchandising, inventory, logistics, visual presentation, marketing, e-commerce, and support. Work depends on consistent execution across customer-facing locations, operational teams, supply networks, and centralized support functions.
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