xAI

Generative AI chatbot leveraging real-time data

Data Center Operations Technician

System AdministrationConfirmed live in the last 24 hours

Full-timeHillsboro, OR, USANo salary listed

About the Job

Requirements

At least 2 years of experience working with server, storage, compute, and network hardware.
At least 2 years of experience troubleshooting and repairing servers and networking infrastructure.
Strong Linux skills.
At least 1 year of experience in inventory management, including ordering, receiving, and shipping server and network equipment.
Experience being on-call and the ability to respond to critical events as needed.
Experience leading data center infrastructure projects.
At least 1 year of experience in structured copper or fiber cabling.
At least 1 year of experience with power and cooling concepts inside a data center.
Must be able to lift 75 pounds.
Must be available and willing to work the night shift from 6:00 PM to 6:00 AM.

Responsibilities

Troubleshoot, monitor, diagnose, and repair servers; rack and stack data center network equipment during build-out.
Maintain network infrastructure, including swapping network gear, troubleshooting optics and fiber links, and repairing them.
Manage, respond to, and resolve data center operations tickets through Jira in cross-functional workflows.
Create and maintain task documentation and standard operating procedures.
Receive and decommission data center hardware.
Install racks, servers, and switches, including staging racks, cabling, powering up, and handing hardware off to the provisioning team for customer capacity allocation.
Maintain warehouse inventory and asset management using an internal application.
Manage vendor returns for infrastructure under and out of warranty.
Manage spare-parts inventory within the data center.
Define, design, and implement network layouts and solutions within data centers.

Desired Qualifications

Curiosity and willingness to learn new things within the data center field.
Prioritization and time-management skills.
Ability to work in a fast-paced environment and attention to detail.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

DATA CENTER TECHNICIAN

As an Data Center Technician, you will be responsible for the health of our server and network infrastructure for Data Centers. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes.

RESPONSIBILITIES:

Performing troubleshooting and monitoring of the servers, diagnose and repair. Rack and stack of data center network equipment during build out
Maintaining our network infrastructure which includes network gear swaps, troubleshooting optics/fiber links and repairing them
Manage, response and resolution of data center operations tickets used cross functionally via Jira
Create and Maintain documentation of tasks and standard operating procedures
Receipt and Decommissioning of data center hardware
Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation
Maintain Warehouse inventory and asset management using our internal application
Vendor returns for infrastructure under and out of warranty
Manage spare parts inventory within the data center
Define, design, and implement network layouts and solutions within our data centers.

BASIC QUALIFICATIONS:

2+ years of experience working with server, storage, compute and network hardware
2+ years of experience troubleshooting and repairing servers and networking infrastructure

PREFERRED SKILLS AND EXPERIENCE:

Strong linux skills
1+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment
Experience being on-call and ability to respond to critical events as needed
Experience leading Data Center Infrastructure projects
Curious to always learn new things within the Data Center World
Excellent prioritization and time management skills
Able to work in a fast paced environment and detail oriented
1+ years of experience in Structured Cabling Copper/Fiber
1+ years of experience in Power and Cooling concepts inside the data center

ADDITIONAL REQUIREMENTS:

Must be able to lift 75 lbs
Availability and willingness to work night shift (6:00 PM - 6:00 AM)

SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

About the Company

xAI

Generative AI chatbot leveraging real-time data

xAI builds Grok, a generative AI chatbot with a Hitchhiker's Guide-inspired persona that uses real-time data from X to produce current, culturally aware responses. Grok is accessible to premium subscribers on X, via a standalone website, mobile apps, and through an API for developers. The company also develops large-scale AI infrastructure, such as the Colossus supercomputer, to train and run its models. Its goal is to pursue truth-seeking AGI research and grow a capital-intensive platform that could support a major public offering in the future.

Company size: 1,001-5,000
Company stage: Series E
Total funding: $42.1B
Headquarters: Palo Alto, CA
Founded: 2023

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