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Quest Diagnostics

Operates nationwide clinical laboratory testing

Lab Support Technician

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeIndianapolis, IN, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Routinely lift 25 pounds and sit or stand for long periods.
  • Comply with OSHA, health, safety, organizational, human resources, and corporate compliance requirements.
  • Complete required training checklists and demonstrate competency on checklist tasks within six months.
  • Maintain confidentiality and professionalism, and participate in continuing education to maintain and improve skills and knowledge.

Responsibilities

  • Perform order entry, specimen processing, testing—including point-of-care patient testing—and reporting of waived and moderately complex kit test results as allowed by organizational and CLIA guidelines.
  • Adhere to specimen collection and processing requirements; use tools and computer functions to verify specimen requirements and interferences; label, process, prepare, store, document, and track specimens; evaluate specimen integrity; and prioritize workload.
  • Perform assigned technical duties accurately under the direct supervision of a qualified individual.
  • Clean and maintain technical areas, manage supplies and inventory, and perform and document assigned preventative maintenance and non-testing quality control.
  • Perform assigned clerical functions, including reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration.
  • Report and document testing and non-testing quality-control results as trained, assigned, and competency documented.
  • Process send-out tests and perform other assigned technical tasks, including frozen-section room duties and supply or reagent management.
  • Demonstrate working knowledge of departmental computer systems and use manual backup systems appropriately.
  • Resolve assigned department issues related to specimen processing, maintenance, quality control, and patient testing, referring matters to a supervisor when appropriate.
  • Assist with training new associates, as assigned; load instrumentation; cross-train in other technical areas or departments; and maintain competency in assigned tasks.
  • Assist with inventory management and perform quality control of bedside devices for new lots or shipments.
  • Perform and document assigned preventative maintenance and quality control; perform waived and moderately complex testing as trained and competency documented; and report and document patient and quality-control results.
  • Operate instrumentation as trained and assigned, including maintenance, quality control, and patient testing.
  • Prepare and stain hematology and gram-stain slides as trained and assigned.
  • Issue blood components for transfusion as trained and assigned.
  • Perform biannual correlation or linearity testing for bedside devices.
  • Perform other duties as assigned, trained, and competency documented.
  • Organize, plan, and perform multiple tasks; cooperate with additional duties; maintain equipment and supplies; support customers with a service-oriented attitude; and demonstrate attendance, punctuality, and flexibility.

Desired Qualifications

  • One year of experience in a hospital or laboratory setting is preferred.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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