GEA Group

Global provider of processing equipment

Field Service Technician

Equipment Field ServiceUpdated on Nov 12

Full-timeZagreb, CroatiaNo salary listed

About the Job

Requirements

Technical vocational education in mechanics, electrical engineering, mechatronics, or a related field.
Experience in service, maintenance, or commissioning of industrial equipment.
An independent, hands-on, and customer-oriented working style.
Strong communication skills and willingness to travel.
A valid Category B driver's license.
Good written and spoken Croatian and English.

Responsibilities

Perform service, maintenance, retrofit, and repair work on separators and decanters.
Diagnose and troubleshoot equipment issues on-site and remotely.
Install, commission, and start up new equipment, including I/O checks, water runs, product trials, functional testing, and customer handover.
Carry out equipment adjustments and process optimization to ensure reliable operation and performance.
Coordinate troubleshooting activities with internal technical support teams when required.
Prepare service reports and technical documentation following service visits.
Provide technical support to customers across Croatia and occasionally in Hungary and Slovenia.
Build and maintain customer relationships through regular site visits and professional service support.

Desired Qualifications

Knowledge of pumps, rotating equipment, automation systems, or separation technology.

GEA is one of the world's leading technology suppliers for the food, dairy, beverage, pharmaceutical and chemical industries. As part of our Service Team in Croatia, you will support customers with the installation, commissioning, maintenance and optimization of advanced processing equipment, including separators and decanters.
We are looking for a hands-on, customer-oriented Service Technician who enjoys working independently, traveling extensively, and solving technical challenges directly at customer sites.

Responsibilities / Tasks

Perform service, maintenance, retrofit, and repair work on separators and decanters
Diagnose and troubleshoot equipment issues on-site and remotely
Install, commission, and start up new equipment, including I/O checks, water runs, product trials, functional testing, and customer handover
Carry out equipment adjustments and process optimization to ensure reliable operation and performance
Coordinate troubleshooting activities with internal technical support teams when required
Prepare service reports and technical documentation following service visits
Provide technical support to customers across Croatia and occasionally in neighboring countries (Hungary and Slovenia)
Build and maintain strong customer relationships through regular site visits and professional service support

Your Profile / Qualifications

Technical vocational education in mechanics, electrical engineering, mechatronics, or a related field
Experience in service, maintenance, or commissioning of industrial equipment
Knowledge of pumps, rotating equipment, automation systems, or separation technology is an advantage
Independent, hands-on, and customer-oriented working style
Strong communication skills and willingness to travel
Valid driver's license (Category B)
Good Croatian and English language skills, both written and spoken

What We Offer

An exciting position within a globally recognized technology leader
Comprehensive onboarding and technical training programs
International collaboration within the GEA CEE Cluster
Opportunities for professional and personal development
Competitive compensation package
Company vehicle and modern working equipment
Long-term career opportunities in an international environment.

Did we spark your interest?
Then please click apply above to access our guided application process.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Düsseldorf, Germany
Founded: 1881

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