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Chatbase

AI customer-support platform enabling actionable agents

Account Executive

Account ExecutiveUpdated on Nov 10
Full-time

About the Job

Requirements

  • At least 4 years of experience closing SaaS deals with mid-market and enterprise companies in Europe.
  • In Germany, native German and fluent English are required.
  • For the London location, fluent English is required.

Responsibilities

  • Close full-cycle deals with European companies of 100 or more employees across technology and SaaS, e-commerce and retail, events, education, and the public sector.
  • Grow existing European enterprise customers and win back former customers.
  • Build the European sales pitch around GDPR, the EU AI Act, and EU hosting.
  • Represent the company at major European events, including CCW, DMEXCO, OMR, VivaTech, and Web Summit.
  • Build Chatbase’s European presence and sales playbook from the ground up.
  • Travel frequently to customers and events.

Desired Qualifications

  • For the London location, German or French is a strong plus.

About the Company

Chatbase

AI customer-support platform enabling actionable agents

Chatbase is an AI customer-support platform that lets businesses build and deploy AI agents which do more than answer questions – they take action. By connecting to CRMs, helpdesks, payment processors, and other tools, Chatbase agents can update subscriptions, check order status, process requests, and escalate to humans when needed. The system trains agents on a company’s own data and runs across web, WhatsApp, Slack, email, and more, with live-agent handoff that preserves context. It supports 80+ languages with automatic detection and meets enterprise security standards (SOC 2, GDPR). Unlike generic chatbots, Chatbase focuses on action-oriented AI trained on a company's data and offers seamless cross-channel deployment and safety controls. Its goal is to turn support into a competitive advantage by delivering enterprise-grade AI that reduces cost and improves outcomes for large and small teams alike.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2023

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