Client Services Coordinator - PT
About the job
- A Medical Office Administration Diploma or equivalent is required.
- At least 2 years of experience working in an office setting is required.
- Must be able to work weekends.
- Ability to handle a high volume of calls while delivering exceptional customer service is required.
- Excellent written and verbal communication skills are required.
- Proficiency in Microsoft Word and Outlook, with the ability to learn proprietary software, is required.
- Work collaboratively with community personal support workers and nurses, and assist with scheduling and coordinating personal support worker and nurse services.
- Liaise with clients, staff, and community partners.
- Act as a problem solver for clients and respond to inquiries from the Local Health Integration Network and employees.
- Report client and staff concerns to the Home Support Supervisor.
- Liaise with occupational health representatives regarding client care.
- Collect and enter all pertinent client data into the computer system.
- Provide lists and schedules and perform other administrative duties to support the personal support worker and nurse program.
- Healthcare industry experience is considered an asset.
- Additional language skills are considered an asset.
About the company
Spectrum HealthCare provides in-home health services in Ontario, offering home health care, senior companionship, and specialized care. Its products are delivered as in-home care plans created for each client and carried out by trained caregivers who help with medical tasks, daily living needs, and social support. Care plans are personalized and billed as service fees, with a strong emphasis on safety, reliability, and meeting each client’s unique needs. The company differentiates itself through more than four decades of experience, a client-centered approach, and a focus on tailored care that prioritizes patient safety and satisfaction. The goal is to deliver high-quality, trusted, at-home care that improves the patient experience and keeps clients safe.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Toronto, Canada
Founded
N/A
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Simplify's Take
What believers are saying
- Visavie expands Spectrum into Quebec, unlocking a new provincial market in 2026.
- Anthony Dale joining the board in January 2026 improves regulatory and hospital access.
- Ontario contract-rate increases support wage investment and technology upgrades across home-care delivery.
What critics are saying
- CAR and Visavie integrations distract management and can break service consistency in 2026.
- Ontario home-care wages and retention pressure 3,000 frontline staff, tightening margins.
- Service failure from staffing shortages or quality lapses can trigger contract losses and reputational collapse.
What makes Spectrum HealthCare unique
- 2026 Best Managed Gold Standard signals disciplined operations and credible employer brand.
- CAR acquisition gives Spectrum Durham rehabilitation depth beyond basic home care.
- ISO/IEC 27001 and SOC 2 Type 1 strengthen trust for sensitive client data.
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Benefits
Flexible Work Hours
Training Programs
Growth & Insights and Company News
6 month growth
↑ 22%1 year growth
↑ 22%2 year growth
↑ 22%Spectrum Healthcare partners with NextGen Healthcare to tackle Arizona's health resource shortage.
Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies.
The City of Sedona has partnered with Spectrum Healthcare to hold a Moderna Booster Clinic for residents with a goal to help combat the Omicron variant of COVID-19.