Full-Time

Language Specialist

Customer Support (Email)

InterSources

InterSources

11-50 employees

MSSP delivering security, compliance, AI governance.

No salary listed

Sunnyvale, CA, USA

In Person

Bachelor's

Category
Customer Experience & Support (1)

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Requirements
  • Fluency in written and spoken English and at least one of the listed additional languages.
  • Previous customer-service experience.
  • Native-speaker proficiency in the applicable locale language.
  • Residence in the applicable locale for at least 2 of the past 5 years or frequent travel to the locale.
  • Ability to communicate clearly in written and spoken English and the applicable additional language.
  • An undergraduate degree.
  • Strong analytical skills.
  • One to two years of work experience.
Responsibilities
  • Provide customer support through email.
Desired Qualifications
  • Previous email-support experience.

InterSources provides cybersecurity, MSSP, compliance, cloud engineering, AI governance, and workforce extension to protect and optimize client environments. It uses DoD-proven threat detection, monitoring, and response, along with SOC 2 Type II, ISO 27001, NIST, HIPAA, PCI-DSS, and AI governance. Its flagship architectures, Invisible Intelligence and Performance Intelligence, reduce exposure, simplify tool sprawl, speed execution, and reinforce governance. The goal is to solve operational problems at the intersection of risk, performance, and governance with practical, end-to-end solutions.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Fremont, California

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2026 website activity shows fresh partnerships with Seceon and Green Edge Computing.
  • InterSources keeps recruiting in 2026, signaling ongoing client demand and delivery expansion.
  • Minority- and women-owned status helps win federal and regulated-industry procurement work.

What critics are saying

  • InterSources still relies on low-margin services, making hiring slow and utilization-sensitive.
  • Competitors like Accenture, EPAM, and MSSPs can bundle stronger brand and deeper benches.
  • If Seceon or other platform partners defect, InterSources loses differentiation and pipeline fast.

What makes InterSources unique

  • Fremont-founded 2007, InterSources combines cybersecurity, cloud, AI, and staffing under one roof.
  • ISO/IEC 27001 and SOC 2 Type II certifications support regulated-industry sales.
  • 2025 Seceon partnership adds AI-driven cybersecurity delivery for healthcare, finance, and government.

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Company News

Business Insider
Sep 4th, 2024
InterSources' Introduces New AI Cyber Security Tech that Could Change the Game for Businesses

InterSources' introduces new AI Cyber Security tech that could change the game for businesses.

PR Newswire
Nov 7th, 2023
Kasm Technologies Partners With Intersources To Provide Cloud Workspaces

MCLEAN, Va., Nov. 7, 2023 /PRNewswire/ -- Kasm Technologies has announced a partnership with InterSources, a global leader in empowering global businesses with cutting-edge tech solutions, to provide on-demand on-demand cloud desktops, application streaming and web isolation technology for secure digital workspaces.This partnership will leverage the Kasm Workspaces technology portfolio and InterSources' capabilities in government services, cloud operations, product-led growth and digital transformation. The joint venture will enable both large and small organizations to benefit from the agility and efficiency of a modern virtual desktop infrastructure without the traditional complexity and high costs.This new alliance comes at a critical time when the demand for flexible and remote work solutions is at an all-time high. Integrating Kasm Technologies' solutions with InterSources' robust service delivery model will create a unique offering, providing customers with a complete package of tools and services to manage their workforce in a cloud environment effectively."Kasm Technologies is excited to embark on this partnership with InterSources. Their commitment to customer service excellence and their deep understanding of IT environments make them the perfect ally to bring our containerized workspaces to a wider audience," said Brian Jenrette, CRO of Kasm Technologies. "We believe that this partnership will not only enhance the cloud workspace landscape but also provide a tangible difference in the way companies operate and manage their remote workforces."Real-time on-demand demo: https://intersources.kasm.technology/#/cast/desktopThrough this partnership, clients will benefit from Kasm's containers that isolate workloads and provide a DLP-controlled workspace environment for each user session, ensuring security and compliance