Quality Assurance Specialist

Quality Assurance Specialist – Urbana, OH

Brief Job Summary:
The Quality Assurance Specialist is responsible for inspecting and verifying that materials and products meet all applicable requirements. This role performs a variety of simple to complex quality tasks with minimal supervision, including inspections, auditing, dimensional studies, testing, root-cause analysis, corrective actions, and supporting APQP/PPAP processes. This position is essential in preventing defects, maintaining quality systems, and directly impacting customer satisfaction.
Why Work at Rittal:

• Competitive compensation + bonus
• Above-average benefits available on the 1st of the month after hire
• 401K match
• Opportunity to work in a global, innovative manufacturing organization
• Continuous improvement and career development opportunities
• Strong safety and quality culture

Key Responsibilities:
Quality Inspection & Verification

• Perform in-process inspections, final inspections, and product certifications
• Inspect product throughout manufacturing processes to ensure compliance with design and quality specifications
• Perform receiving inspection or act as designated supplier quality representative
• Conduct measurement system analysis, dimensional studies, product testing, and capability studies
• Record, monitor, and report on scrap and rework (FTY/FPY)
• Support creation and maintenance of control plans and product specification sheets
• Ensure products meet quality standards using measurement and testing equipment

Auditing & Compliance

• Perform process and product audits per sampling plans and audit schedules
• Document and report audit findings
• Conduct audits of QMS processes, manufacturing activities, certification audits, surveillance audits, re-certification audits, and supplier audits
• Develop, update, and maintain QMS documentation including policies, procedures, and work instructions
• Support CAPA initiatives and monitor effectiveness
• Support APQP & PPAP activities

Data Analysis & Reporting

• Gather, analyze, and report data to evaluate the health and performance of the QMS and manufacturing processes
• Communicate findings, issues, and concerns across departments
• Monitor trends and identify opportunities for continuous improvement

Collaboration & Training

• Support and train quality inspectors as needed
• Assist or instruct others in daily quality activities
• Communicate with all departments on issues and support timely resolution
• Maintain knowledge and skills to perform all assigned work efficiently

General & Safety

• Follow all health, safety, and housekeeping practices (6S)
• Wear required PPE (safety glasses, safety-toe footwear, hearing protection, etc.)
• Maintain adherence to all instructions, specifications, and procedures
• Participate in special projects and perform other related duties as assigned

Qualifications:
Education

• High school diploma or GED required

Experience

• 3–5 years of quality or manufacturing-related experience
• Experience handling sensitive and confidential material

Certifications (Preferred but not required)

• ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA)
• Six Sigma Green Belt or higher
• Lead Auditor Certification (ISO 9001, AS9100, or equivalent)

Technical Skills

• Understanding of quality control standards and problem‑solving tools
• Ability to read engineering drawings/blueprints; knowledge of GD&T
• Familiarity with root-cause analysis methods (8D, Fishbone, 5 Why, etc.)
• Proficient with measurement tools (calipers, micrometers, indicators, etc.)
• Familiarity with ERP systems (SAP, Oracle)
• Advanced Microsoft Excel skills; experience with data tools such as Minitab, Tableau, or Power BI
• Knowledge of ISO 9001 standards and QMS requirements

Soft Skills

• Strong communication skills
• Detail-oriented and able to multi-task in a fast-paced environment
• Ability to follow written, oral, and diagram instructions
• Strong problem-solving abilities
• Ability to work independently and professionally interact with all organizational levels

Physical Requirements:

• Ability to stand, walk, bend, twist, and reach frequently throughout the shift
• Lift 25–50 pounds to waist level and up to 25 pounds above shoulders
• Ability to stand for extended periods and work at a computer occasionally

Mental Requirements:

• Ability to work in a fast-paced environment
• Adapt easily to assignment changes
• Ability to multi-task and learn new software applications
• Must communicate effectively with coworkers, supervisors, and management

Safety Requirements:

• Wear safety glasses with side shields, safety-toed footwear, hearing protection, and additional PPE as required
• Follow all plant and department-specific safety rules

Direction & Decision Making:

• Complete directives given verbally or in writing
• Make logical decisions and assist in problem-solving as required

Work Environment:

• Warehouse and manufacturing environments
• Exposure to hot/cold temperatures and dust

Relationships:

• Direct Contacts: Quality Assurance Manager, production personnel, quality inspectors
• Indirect Contacts: Departments throughout the Urbana plant

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.