Wyld

Broad-spectrum hemp CBD edibles and beverages

Logistics Support

Delivery & Courier DrivingPosted on Nov 10

Full-timeHuntington Station, NY, USA$25.75 - $31.05 /hr

About the Job

Requirements

At least 1 year of delivery driver experience is preferred.
Experience in a Lead, Keyholder, Supervisor, or similar related role is preferred.
Proven experience working with a high sense of urgency and attention to detail, in a team environment or independently.
Strong communication skills and the ability to lead peers and communicate across teams.
Ability to work with urgency while maintaining accuracy in a fast-paced manufacturing environment.
Ability to read, write, and communicate effectively in English.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to handle confidential and sensitive information professionally and discreetly.
Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms.
Ability to travel between company buildings or work sites as needed.
A reliable personal vehicle to use for marketing events.
Must be at least 21 years of age, as required by applicable state regulations.
Must successfully complete a pre-employment background check, where permitted by law.
Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable laws and regulations.
A valid driver's license is required.
Must have an active state-issued driver's license and a clean driving history and record.
Must meet state and Motor Vehicle vision standards.
Must comply with company safety and driving policies at all times.
Must be willing to work a flexible schedule; hours may vary based on business needs.

Responsibilities

Safely and accurately transport customer orders throughout the assigned territory, following established routes and delivery instructions.
Inspect vehicles before loading products and departing for deliveries.
Ensure safe and secure loading, transportation, and unloading of products in accordance with company procedures.
Review deliveries with customers to confirm order accuracy and address immediate concerns.
Process and manage monetary transactions and payment collection accurately in accordance with company procedures.
Follow applicable traffic laws, road safety requirements, state regulations, and internal policies while performing delivery responsibilities.
Document delivery information and customer interactions to support accurate records and customer relationships.
Represent the company professionally while visiting customer accounts, attending industry events, and participating in partnerships and promotional activities.
Build positive customer relationships through merchandising, account engagement, and consistent service.
Educate customers, consumers, and budtenders on products, pricing, features, and differentiators.
Lead budtender education sessions at dispensaries to strengthen product knowledge and brand awareness.
Maintain knowledge of the company's background, product portfolio, and current offerings.
Support Sales Account Managers and other Sales team members by communicating customer needs, account updates, and relevant field observations.
Gather and share marketplace feedback, competitive insights, and industry trends through appropriate communication channels.
Communicate with the Sales Support Supervisor about customer feedback, account-related matters, and field activities.
Record daily activities, customer feedback, and account information in the company customer relationship management system.
Assist with fulfillment and inventory activities, including picking and packing orders, labeling finished goods, staging outgoing orders, and moving bulk products.
Support distribution operations to maintain accurate inventory and timely order fulfillment.
Follow procedures for handling, documenting, and moving products.
Complete daily customer relationship management reporting, weekly mileage and expense reports, vehicle logs, promotional merchandise checkout records, and other internal documentation.
Follow applicable state regulations, company policies, and internal procedures to ensure compliant field execution.
Communicate operational, customer, and compliance concerns to appropriate team members.
Work at and travel between multiple company facilities as required by scheduled shifts, job responsibilities, and business needs.
Perform additional duties and responsibilities as assigned based on business needs.

Desired Qualifications

At least 1 year of delivery driver experience.
Experience in a Lead, Keyholder, Supervisor, or similar related role.
Data analysis, Google Apps, and Salesforce customer relationship management system proficiency.
ServSafe Certification or a Food Handler's Card, where applicable.

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across all of Canada with more launches on the horizon. Our CBD line is available nationwide across all states!

Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.

Embody Wyld Core Values, The Wyld Way
Wyld’s core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
-Make a Mark
-We Blaze Our Own Trail
-Brand First
-We Mean Business

Summary

As Logistics Support, you are responsible for delivering Wyld products and partner brands, safely and accurately while providing excellent customer service and representing the brand in the field. This role supports Sales by building positive customer relationships, providing product education, maintaining strong communication regarding account needs and market feedback, and ensuring a positive customer experience.

Logistics Support also assists with fulfillment, inventory, and other distribution activities as needed. Success in this role requires strong communication, attention to detail, and flexibility to work varied schedules and across multiple facility locations based on business needs.

The duties and responsibilities below outline the expected skills, abilities, and experience required to perform this role successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Product Delivery & Payment Collection

Safely and accurately transport customer orders throughout the assigned territory, following established routes and delivery instructions.
Conduct vehicle inspections before loading products and departing for deliveries.
Ensure the safe and secure loading, transportation, and unloading of products in accordance with company procedures.
Review deliveries with customers to confirm order accuracy and address any immediate concerns.
Accurately process and manage monetary transactions and payment collection in accordance with company procedures.
Follow applicable traffic laws, road safety requirements, state regulations, and internal policies while performing delivery responsibilities.
Document relevant delivery information and customer interactions to support accurate records and strong customer relationships.

Customer Relationships & Brand Representation

Represent WYLD professionally while visiting customer accounts, attending industry events, and participating in partnerships and promotional activities.
Build positive customer relationships through merchandising, account engagement, and consistent service.
Educate customers, consumers, and budtenders on WYLD products, pricing, product features, and differentiators.
Lead budtender education sessions at dispensaries to strengthen product knowledge and brand awareness.
Maintain knowledge of WYLD's company background, product portfolio, and current offerings.

Sales Support & Market Intelligence

Support Sales Account Managers and other Sales team members by communicating customer needs, account updates, and relevant field observations.
Gather and share marketplace feedback, competitive insights, and industry trends through appropriate communication channels.
Maintain ongoing communication with the Sales Support Supervisor regarding customer feedback, account-related matters, and field activities.
Record daily activities, customer feedback, and relevant account information in the company CRM.

Fulfillment & Inventory Support

Assist with fulfillment and inventory activities as needed, including picking and packing orders, labeling finished goods, staging outgoing orders, and moving bulk products.
Support distribution operations to help maintain accurate inventory and timely order fulfillment.
Follow established procedures for handling, documenting, and moving products.

Administrative Responsibilities

Complete required administrative tasks, including daily CRM reporting, weekly mileage and expense reports, vehicle logs, promotional merchandise checkout records, and other internal documentation.
Understand and follow applicable state regulations, company policies, and internal procedures to ensure compliant field execution.
Communicate relevant operational, customer, and compliance concerns to the appropriate team members.
Work at and travel between multiple company facilities as required by scheduled shifts, job responsibilities, and business needs.
Perform additional duties and responsibilities as assigned based on business needs.

The qualifications listed below are representative of the knowledge, skills, education, experience, and abilities required to perform this role successfully.

Education & Experience

At least 1 year of delivery driver experience preferred.
Experience in a Lead, Keyholder, Supervisor or similar related role preferred.
Must have proven experience working with a high sense of urgency and attention to detail; in a team environment or independently.

Ability & Technical Skills

Strong communication skills with the ability to effectively lead peers and communicate across teams.
Ability to work with a strong sense of urgency while maintaining accuracy in a fast-paced manufacturing environment.
Ability to read, write, and communicate effectively in English.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to handle confidential and sensitive information with professionalism and discretion.
Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms; data analysis, Google Apps, and Salesforce CRM are a plus
Ability to travel between Company buildings or work sites, as needed.
Reliable personal vehicle to utilize for marketing events. Mileage reimbursement is covered at federal rates.

Certifications & Compliance

Must be at least 21 years of age, as required by applicable state regulations.
Must successfully complete a pre-employment background check, where permitted by law.
Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable federal, state, provincial, or local laws and regulations.
ServSafe Certification or Food Handler's Card is preferred, where applicable.
Willing to submit to a background check, including a motor vehicle report
Valid driver’s license required.
Travel Requirements: Driving in state territory utilizing company or personal vehicle as needed. Overnight stays when needed to support longer routes; lodging and meals covered by company.

Additional Requirements

Active state-issued driver's license with clean driving history and record
Vision requirement to meet state and Motor Vehicle standards
Compliance with all company safety and driving policies is required at all times.
Hours are likely to vary based on the needs of the business; must be willing to work a flexible schedule.

About the Company

Wyld

Broad-spectrum hemp CBD edibles and beverages

Wyld CBD makes broad-spectrum hemp-derived edibles and beverages that are vegan, gluten-free, and THC-free. Its core products are real-fruit infused gummies and sparkling waters, created with a team of food scientists to ensure consistent flavor and quality. They offer gummies in flavors like Raspberry, Blackberry, Huckleberry, and Lemon, plus targeted formulations such as Elderberry with CBN for sleep, Pear with CBG, and Peach with CBC for mood. The company distributes directly to consumers (one-time purchases or subscriptions) and through retailers like Natural Grocers, and is known for leading CBD gummy and sparkling water sales in Natural Grocers as of 2023. Wyld operates as an independent, self-funded business, aiming to broaden nationwide access to its CBD products while maintaining a focus on real-fruit flavors and predictable wellness effects.

Company size: 11-50
Company stage: Grant
Total funding: Not listed
Headquarters: Clackamas, Oregon
Founded: 2016

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