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Teleperformance

Outsourced customer experience management services

Information Security Manager

CybersecurityConfirmed live in the last 24 hours
Full-timeMalad, Reserve Bank of India Staff Quarters, Raheja Twp, Malad East, Mumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Experienced specialist in one specialized discipline, with a thorough understanding of related disciplines.

Responsibilities

  • Design, test, and implement secure operating systems, networks, and databases.
  • Conduct password audits, network- and web-application-based vulnerability scanning, virus management, and intrusion detection.
  • Conduct risk audits and assessments, and provide recommendations for application design.
  • Monitor and analyze system access logs.
  • Plan security backups and system disaster recovery.
  • Drive the development of new solutions for programs, complex projects, processes, or activities.
  • Serve as the final decision-maker or opinion-maker in the area of expertise, and coach, mentor, and train others.
  • Ensure implementation of short- to medium-term activities in the business area or support sub-function in the context of departmental strategy.
  • Ensure appropriate policies, processes, and standards are developed and implemented to support short- to medium-term tactical direction.
  • Lead a team of Specialists, sometimes across several hierarchical levels, with full employee lifecycle responsibility.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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