Amazon

Sells products online and rents cloud computing

Finops Specialist - AR

Accounts Payable/ReceivablePosted on Nov 9

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Accounting, Finance, or a related field is required.
Five to seven years of relevant experience in accounts receivable is required.
At least one year of finance experience is required.
At least two years of accounts receivable or accounts payable experience is required.
At least two years of experience applying key financial performance indicators to analyses is required.
Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL, and VBA is required.
Experience using data to influence business decisions is required.
Experience in corporate finance, including budgeting, planning, forecasting, and reporting, is required.
Fluency in Microsoft Excel is required.
The candidate must be able to communicate internally and externally, take initiative, develop ideas and creative solutions, work successfully in an ambiguous environment, and meet tight deadlines while prioritizing workload.

Responsibilities

Manage and resolve receivables-related queries received from customers.
Monitor and collect accounts receivable for an assigned portfolio by contacting customers via telephone and email, inbound and outbound.
Work with the cash application team to apply payments accurately and promptly.
Maintain accounts receivable records, keeping aging up to date, applying credits and collections, accounting for uncollected amounts, and clearing miscellaneous differences.
Provide accurate forecasting of collection promises.
Work with Customer Service and Billing teams to resolve customer disputes, correct root causes, and enable timely collections.
Identify slow-paying customers, escalate collection challenges to management and the BizOps team in a timely manner, and recommend appropriate exit paths.
Ensure a positive customer experience on every interaction.
Identify process improvements and assist in streamlining and improving the accounts receivable process.
Meet monthly productivity goals.

Desired Qualifications

At least two years of experience participating in team continuous-improvement projects to scale and improve controllership with measurable results.
Experience with TM1, data warehouse, and SQL.

Description

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have good ownership and earn trust with our customers to facilitate timely payment.

Key job responsibilities
• Hands on and in-depth knowledge of AR process
• Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound
• Work with cash application team to apply payments timely & accurately
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollected amounts are accounted for, and miscellaneous differences are cleared
• Provide accurate forecasting of collection promises
• Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections
• Identify slow-paying customers, timely escalation of collection challenges to management & BizOps team, and recommend appropriate exit paths
• To be highly customer obsessed and ensure delivering a positive customer experience on every interaction
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
• Meet all the productivity related goals on a monthly basis
Knowledge & Skills/ Business Acumen/ Education & Experience
• Minimum requirements include graduation or a Bachelors Degree in Accounting/Finance or a related field
• 5-7 years of relevant experience in Accounts Receivables
• Good ability to communicate internally and externally
• Good ability to take initiative and self- start when necessary
• Proven ability to develop new ideas and creative solutions
• Proven ability to work successfully in an ambiguous environment
• Proven ability to meet tight deadlines and prioritize workload
• Fluency in Microsoft Excel is a must

Basic Qualifications

- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting

Preferred Qualifications

- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size: 10,001+
Company stage: IPO
Headquarters: Seattle, WA
Founded: 1994

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