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Full-Time

Account Manager

K12 School Districts, OH

Confirmed live in the last 24 hours

Hazel Health

Hazel Health

201-500 employees

Provides student health services through schools

Education
Healthcare

Compensation Overview

$100k - $115kAnnually

+ Performance-based component

Mid

Ohio, USA

Must be based in Ohio; role is considered remote with up to 25% travel.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Salesforce
Data Analysis
Requirements
  • Prior account management or sales experience within K-12 education or in partnership with K-12 education
  • Experience working with large urban K-12 districts
  • Experience with Salesforce, Gainsight, or other CRMs
  • Ability to travel for ~25% of the time
  • Must be based in Ohio
  • Prior experience within start-up or hyper-growth environments
  • Existing relationships within the geographies you support (i.e., Ohio)
Responsibilities
  • Lead strategic conversations throughout the year to ensure renewals and partnership expansions are a natural progression of value, including negotiating favorable terms during the renewal process.
  • Identify and address barriers or risks that may impact the district's strategic goals.
  • Conduct regular check-ins with districts to communicate progress toward goals, analyze data for key trends, and recommend actionable insights to increase opportunities to provide care to more students.
  • Partner closely with multiple district departments and other community partners (i.e., Department of Education, etc.) to drive awareness of Hazel Health’s value to student health and academic success.
  • Develop strategic account plans in collaboration with cross-functional teams to achieve enrollment, engagement, renewal, and expansion targets, aligning with overall business objectives.
  • Conduct quarterly market reviews to guide internal strategy, identify growth opportunities, and monitor customer feedback and competitor activities to spot opportunities and potential risks.
  • Work closely with customer success, implementation, marketing, product, analytics, and clinical teams to ensure alignment between district needs and business strategies.
  • Regularly evaluate and report on account health, including usage metrics, satisfaction levels, and overall impact, to strengthen district relationships and drive renewals.
  • Collaborate with Analytics and Operations teams to maintain effective data reporting and monitoring systems, preparing and delivering ongoing Partnership Reviews that highlight successes and demonstrate how our products and services help districts achieve their goals.
  • Accurately track customer-related activities, communication, market data, and critical issues using a CRM, ensuring all insights are integrated into strategic account planning.
  • Stay informed about Hazel Health's products and services to effectively communicate their value to district partners.
  • Collaborate with Product and Marketing teams to ensure district needs are aligned with the development of new offerings.

Hazel Health provides physical and mental health care services specifically for K-12 students and their families. The company collaborates with schools to offer these services at no out-of-pocket cost, ensuring that care is accessible both at school and home. This approach allows students to receive necessary health support without being limited by their insurance status. Hazel Health's team includes healthcare professionals who deliver immediate care and assist families in understanding treatment plans. The company also connects students with licensed therapists for mental health support. Unlike many competitors, Hazel Health focuses on culturally sensitive care and aims to reduce absenteeism by helping students return to class more quickly. The ultimate goal is to enhance students' academic engagement and success by addressing their health needs.

Company Stage

Series C

Total Funding

$94M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

11%

1 year growth

17%

2 year growth

75%
Simplify Jobs

Simplify's Take

What believers are saying

  • Hazel Health's services have helped students regain over 70,000 hours of instructional time, demonstrating a significant positive impact on education.
  • Partnerships with major organizations and school districts, such as UnitedHealthcare and UCISD, provide financial stability and growth opportunities.
  • Third-party analyses, like the one from Clemson University, validate the clinical effectiveness of Hazel Health's teletherapy programs, boosting its credibility and appeal.

What critics are saying

  • Dependence on partnerships and external funding could pose financial risks if these relationships change or dissolve.
  • The need to continuously integrate culturally sensitive care and mental health services may strain resources and operational capacity.

What makes Hazel Health unique

  • Hazel Health offers culturally sensitive care at no out-of-pocket cost, making healthcare accessible regardless of insurance status, unlike many competitors.
  • The company's focus on reducing absenteeism by providing immediate healthcare services directly in schools and homes sets it apart from traditional healthcare providers.
  • Hazel Health's partnerships with school districts and organizations like UnitedHealthcare and Superior HealthPlan enhance its ability to deliver comprehensive care to a broad student population.

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