Carrier Global

HVAC, refrigeration, and fire and security solutions

Order to Cash Collections Delivery Lead

Accounts Payable/ReceivablePosted on Nov 5

Full-timeSingaporeNo salary listed

About the Job

Requirements

A bachelor's degree in accounting, finance, or general management is required.
Proven career experience delivering a best-in-class, high-performing order-to-cash process is required.
Strong leadership attributes and the capability to engage and develop a diverse, cross-functional team are required.
Experience with financial aspects of enterprise resource planning (ERP) systems is required; SAP S/4 HANA is preferred.
Formal continuous improvement training and demonstrable analytical skills, such as Six Sigma, are required.
Knowledge of the customer journey, finance processes, and business acumen is required.
Stakeholder management and business partnering skills are required.
Negotiation skills and an action-oriented approach to delivering results under time pressure are required.
The ability to manage multiple conflicting priorities and adapt quickly to change is required.
Written and verbal communication skills are required.
The ability to work in a global, virtual, and matrixed environment is required.

Responsibilities

Own monthly business-review meetings, delivering clear analysis of results, key drivers, risks, opportunities, and corrective actions.
Serve as a trusted finance partner to regional and business leaders, providing clear data and insights to drive issue resolution and maximise cash into the business.
Lead Carrier excellence by ensuring robust, proactive, and early course correction to sustainably solve end-to-end issues.
Build and lead a high-performing regional collections team, conduct succession planning, and provide timely performance feedback.
Proactively identify areas of audit risk in the order-to-cash process and establish ongoing remediation plans.

Desired Qualifications

Experience with SAP S/4 HANA is preferred.

Role Purpose:

The Order to Cash Collections Delivery Lead will strengthen collections capabilities, build strong business partnerships and use data-driven insights to maximise cash flow across a complex, multi-country matrix

Role Responsibilities:

Performance management: Own monthly business-review meetings delivering clear analysis of results, key drivers, risks, opportunities, and corrective actions.
Business partnership: Serve as a trusted finance partner to regional and business leaders, providing clear data & insights to drive issue resolution to maximise cash into the business.
Process excellence: Lead for Carrier excellence ensuring robust, proactive and early course correction to sustainably solve end-to-end issues.
Organizational leadership: Build and lead a high-performing regional collections team, succession planning, and timely performance feedback.
Policy Compliance: Proactively identify areas of audit risk in the order to cash process and establish ongoing remediation plans.

Minimum Requirements:

Bachelor’s degree in area of accounting, finance, or general management
Proven career experience in delivering a best in class, high performing order to cash process.
Strong leadership attributes with the capability to engage and develop a diverse, cross-functional team.
Experience with financial aspects of ERP systems (with preference for SAP S/4 HANA)
Formal continuous improvement training with demonstrable analytical skills (e.g. Six Sigma)
Knowledge of customer journey, finance processes and a high level of business acumen
Strong stakeholder management and business partnering
High negotiation skills and action oriented to deliver results under time pressure
Ability to manage multiple conflicting priorities and adapt to change quickly
Excellent written and verbal communication skills
Ability to work in a global, virtual and matrixed environment

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size: 10,001+
Company stage: IPO
Headquarters: Palm Beach Gardens, FL
Founded: 2003

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