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Walmart

Sells groceries and essentials in stores and online

Stocking 2 Coach

Retail Store ManagementPosted on Nov 13
Full-timeGonzales, LA, USAIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • Successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training when working at a facility that sells firearms.
  • Hold a current state-issued Certificate of Eligibility when required at facilities that sell only ammunition.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, and providing feedback through Tour to Teach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; lead change efforts and provide clear expectations and guidance to implement business solutions.
  • Model exceptional customer service standards by following and demonstrating the One Best Way service model and managing and supporting customer-service initiatives, including store-of-the-community and community-outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies and lead process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing and evaluating profit and loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, and promoting belonging in the workplace.
  • Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments; maintain relationships with stakeholders; support plans and initiatives to meet customer and business needs; identify and communicate goals and objectives; build accountability and measure progress; address improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by implementing action plans, supporting the Open Door Policy, and guiding associates in applying these standards to business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
  • Deliver results while putting customers first, adapt to how, where, and when customers shop, and apply the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Have general work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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