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RATP

Public transport operator and network maintenance

Qualified Fare Control Operator

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeÎle-de-France, France€26.5k /yr

About the Job

Requirements

  • A valid Category B driving licence is required.
  • At least three years of customer-service experience is required.
  • The candidate must be eligible for accreditation by the Paris Tribunal judiciaire, including a clean criminal record.
  • The candidate must demonstrate teamwork, dialogue and argumentation in conflict situations, self-control, and respect for rules and procedures.
  • The candidate must complete online logic, mathematics, and French tests and an interview with recruitment and operational management.

Responsibilities

  • Check passengers' transport tickets and encourage ticket validation.
  • Issue fines and prepare official reports when infringements are identified.
  • Decide the appropriate follow-up for infringements, including collecting fixed-penalty fares and preparing reports.
  • Help enforce passenger-conduct rules, manage passenger space, and accompany customers' mobility.
  • Welcome passengers, listen to them, provide information and assistance, and comply with the legal framework.
  • Report operational malfunctions to management and accurately record completed work using the provided tools.
  • Obtain accurate information from management to communicate to customers.
  • Carry out traveler-information missions and manage tram locations.
  • Manage passenger channeling and passenger-flow activities.
  • Carry out ticket-validation incentive and commercial missions.
  • Contribute to creating control missions and perform other activities related to the Tram Team.

About the Company

RATP

Public transport operator and network maintenance

RATP Group is a global public transport company that runs and maintains urban and suburban transit networks. It operates in 15 countries with 100 subsidiaries and 71,000 employees, serving about 12 million passengers daily. Its work spans design, project management, operation, and engineering of trains, metros, trams, and buses, along with ongoing maintenance to keep services running smoothly. The company uses its expertise to deliver reliable, safe, accessible, and well-informed travel experiences, and it pursues continuous service improvement and sustainability, aiming to expand internationally through major projects while meeting new passenger expectations.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1948

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