Full-Time
Qualified Fare Control Operator
RATP
10,001+ employees
Public transport operator and network maintenance
Compensation Overview
€26.5k/yr
Île-de-France, France
In Person
Position is fully on-site.
 Security & Protective Services (1) |
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- A valid Category B driving licence is required.
- At least three years of customer-service experience is required.
- The candidate must be eligible for accreditation by the Paris Tribunal judiciaire, including a clean criminal record.
- The candidate must demonstrate teamwork, dialogue and argumentation in conflict situations, self-control, and respect for rules and procedures.
- The candidate must complete online logic, mathematics, and French tests and an interview with recruitment and operational management.
- Check passengers' transport tickets and encourage ticket validation.
- Issue fines and prepare official reports when infringements are identified.
- Decide the appropriate follow-up for infringements, including collecting fixed-penalty fares and preparing reports.
- Help enforce passenger-conduct rules, manage passenger space, and accompany customers' mobility.
- Welcome passengers, listen to them, provide information and assistance, and comply with the legal framework.
- Report operational malfunctions to management and accurately record completed work using the provided tools.
- Obtain accurate information from management to communicate to customers.
- Carry out traveler-information missions and manage tram locations.
- Manage passenger channeling and passenger-flow activities.
- Carry out ticket-validation incentive and commercial missions.
- Contribute to creating control missions and perform other activities related to the Tram Team.
RATP Group is a global public transport company that runs and maintains urban and suburban transit networks. It operates in 15 countries with 100 subsidiaries and 71,000 employees, serving about 12 million passengers daily. Its work spans design, project management, operation, and engineering of trains, metros, trams, and buses, along with ongoing maintenance to keep services running smoothly. The company uses its expertise to deliver reliable, safe, accessible, and well-informed travel experiences, and it pursues continuous service improvement and sustainability, aiming to expand internationally through major projects while meeting new passenger expectations.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Paris, France
Founded
1948
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Simplify's Take
What believers are saying
- RATP Group plans 6,600 hires in 2026, including 3,500 in Île-de-France.
- Caen rail starts July 2027, adding nearly 20% of regional TER traffic.
- RATP's new security powers from March 2026 strengthen fare control and incident response.
What critics are saying
- Paris agents faced 1,303 assaults and 3,129 threats in 2025, worsening retention.
- Asheville riders reported 62% on-time performance, driving complaints, fines, and labor lawsuits.
- Competition is eroding moat: ComfortDelGro and others beat RATP Dev in international tenders.
What makes RATP unique
- RATP controls Paris mobility infrastructure, operations, and security across the Île-de-France network.
- RATP Dev wins long-duration tenders, including Caen rail in 2027 and Copenhagen Metro.
- RATP pilots autonomous buses on Paris line 393, gaining regulatory approval for France-wide testing.
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Benefits
Gym Membership
Company News
This also marks the first time Vianova is partnering with RATP, following its corporate venture arm, RATP Capital Innovation’s investment in the startup’s seed round in 2020.
At the same time, RATP Group has developed partnerships with Pôle emploi (French job seekers’ office) agencies, set up sponsorship/co-opting initiatives for new hires, and enhanced its training resources.
Earlier this year, on behalf of the Royal Commission for AlUla, RATP Group launched the autonomous POD vehicles service in AlUla's Old Town serving visitors and residents.
Paris-based Vianova, a collaborative mobility data platform, announced on Thursday that it has secured €6M in a Series A round of funding led by Baloise.
Vianova, a Paris-based urban mobility management platform, announced that it has secured $3M (approx €2.6M) funding in the Seed round.