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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Senior IT Business Partner

Enterprise ApplicationsPosted on Nov 10
Full-time$104k - $130k /yrHybrid

About the Job

Requirements

  • At least 5 years of IT-related experience in a B2B environment.
  • At least 5 years of broad technical IT experience in analysis and problem resolution.
  • Strong understanding of customer relationship management (Salesforce), configure-price-quote systems, and enterprise resource planning (SAP).
  • Preferred: Bachelor's degree in IT, Business, or a related field.
  • Preferred: Ability to use IT innovatively as an enabler for the business.
  • Preferred: Understanding of analytics and software development concepts.
  • Preferred: Experience working independently and in a team environment.
  • Preferred: Experience communicating and interacting effectively at all levels of a large organization.
  • Preferred: Business acumen to work with business leaders to understand and solve business problems with IT.
  • Preferred: Customer focus, self-motivation, and results- and action-oriented approach.
  • Preferred: Interpersonal skills to influence others.
  • Preferred: Presentation, verbal, and written communication skills.

Responsibilities

  • Implement Salesforce and configure-price-quote solutions, including workflows, automation, and data integrations.
  • Fix data records with record types or ownership settings that make them inaccessible to users.
  • Support resolution of Salesforce and configure-price-quote errors.
  • Collaborate with customer experience and commercial teams to identify friction points and improve onboarding, quoting, ordering, and support processes.
  • Support the Voice of Customer Hub and use usage data to inform platform enhancements.
  • Work with commercial operations to align platform capabilities with business goals.
  • Execute platform roadmaps and ensure alignment with strategic priorities.
  • Lead initiatives to improve performance, scalability, and monitoring capabilities.
  • Lead requirements gathering and functional analysis with business stakeholders.
  • Translate business needs into technical specifications and oversee solution design and validation.
  • Coordinate with enterprise IT and vendor teams to resolve incidents and deliver enhancements.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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