Program Manager
Strategic Accounts, Client Services
Posted on 11/30/2023
INACTIVE
Linqia

51-200 employees

Influencer marketing platform
Company Overview
Linqia's mission is to drive quantifiable and meaningful business results through technology that analyzes influence and content. Linqia is a full-service, tech-enabled platform that handles campaigns for the world’s leading brands from influencer selection to creative strategy to scale.
Data & Analytics

Company Stage

Series A

Total Funding

$9.3M

Founded

2012

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-14%

2 year growth

2%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
Asana
Excel/Numbers/Sheets
CategoriesNew
Business & Strategy
Product
Customer Success & Support
Requirements
  • 4+ years of experience in account, project or program management, agency experience preferred
  • Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
  • Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
  • Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
  • High energy and flexibility in a constantly evolving team environment
  • Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
  • Bachelor’s degree, MBA is preferred
  • Ability to commute to Linqia's SF office twice a week
Responsibilities
  • Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
  • Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
  • Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
  • Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
  • Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
  • Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
  • Identify program risks early on and convenes cross-functional partners to align/mitigate solutions
  • Monitor and advocates process; identifies gaps/improvements to work more efficiently
  • Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
  • Guide the client seamlessly through the process while also keeping them accountable to the joint success
Desired Qualifications
  • Agency experience
  • MBA degree