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RHA Health Services

Community-based disability and behavioral health services

Direct Support Mentor

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeGreensboro, NC, USA$16 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least one year of experience working with the population served is required.
  • A valid driver's license and personal vehicle insurance coverage are required.
  • Must maintain proficiency in company-sponsored training, certifications, and privileging as required.
  • Must maintain CPR and First Aid certification, Med Tech and NCI certifications, and other core competency training required by company regulations or service definitions.
  • Depending on the service provided, must receive clinical supervision from a qualified professional in accordance with applicable licensure or certification supervision requirements.
  • Must demonstrate CPR proficiency from floor level, including the ability to work on hands and knees, bend, stand, and lift.
  • Must agree to criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.
  • Pre-employment screening includes a criminal background check, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • For positions requiring transportation of individuals, proof of driver's license, driver's insurance, and vehicle may be required.

Responsibilities

  • Provide support to people and groups with disabilities in residential and day settings while carrying out Direct Support job responsibilities.
  • Mentor, train, lead, and coach Direct Support Employees, including mentoring new employees to ensure thorough training and ability.
  • Assist with ensuring staff coverage across all three shifts as scheduled or when scheduled staff cannot work.
  • At certain residences, reside overnight when required by a special schedule or work week.
  • Assist people receiving services in identifying and communicating their requests and support needs.
  • Implement services and supports addressing each person's goals and desired outcomes in their Person Centered Plan.
  • Assist people supported in identifying personal outcomes aligned with their interests, cultural background, and future desires.
  • Assist the Interdisciplinary Team in identifying the supports needed to achieve personal outcomes.
  • Promote the goals, dignity, respect, individualism, and quality of life of people supported.
  • Provide opportunities for choice and encourage people supported to make choices and exercise control over themselves and their environment.
  • Immediately report incidents of abuse, neglect, or exploitation involving people supported.
  • Maintain group-home cleanliness by completing environmental assessments and maintenance work orders, monitoring company vehicle cleanliness, and keeping the home and grounds clean.
  • Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
  • Help people supported develop healthy personal and social habits.
  • Prepare food and assist and instruct people supported in food preparation and cleaning residences and vocational program areas.
  • Support people in acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
  • Instruct and assist people using techniques to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
  • Work with each person receiving services to increase motivation, reinforce learning, continually assess functioning, and provide feedback during learning activities.
  • Train people supported in self-medication administration according to company policy.

Desired Qualifications

  • Experience working with individuals with intellectual and developmental disabilities is preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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