Expeditors

Global logistics and freight forwarding services

Domestic Transportation Customer Service

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeElkridge, MD, USAIn-person

About the Job

Requirements

Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Understanding of the ocean documentation process is a plus.
Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Proactive approach and strong organizational skills.
Good computer skills, including Excel and Word.
Fluent in English.

Responsibilities

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into the operational system.
Track and trace Transcon files and reporting.
Ensure accurate and timely client and vendor billing.
Ensure freight delivery and timely clearance when applicable.
Interact with customers to arrange shipments in accordance with customer service standards.
Contribute to and maintain good relationships with suppliers.
Meet compliance requirements at all times.
Communicate with the network and respond promptly to emails and requests.
Meet key performance indicator standards in accordance with company policy.
Understand customer procedures and maintain updated internal DLSOPs.

Desired Qualifications

Hazardous Materials certification is preferred.

Job Description

Major Duties and Responsibilities

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Transcon files and reporting
Ensure accurate and timely client and vendor billing
Ensure delivery of freight and timely clearance when applicable
Interact with customers in arranging their shipments to meet customers service standards
Contribute and maintain good relationships with suppliers
Meet compliance at all times
Network communications, timely responses to emails and requests
Meet KPI standards in accordance with Company policy
Understand customers procedures and maintain updated internal DLSOPs

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Understanding of ocean documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word)
Hazardous Materials certification (preferred)
Fluent in English

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long-Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
$23-$25 per hour
Hours are 8 AM to 5 PM

All your information will be kept confidential according to EEO guidelines.

Compensation: 23 to 25 (USD) (HOURLY)

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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