Operations Field Support Representative

Sandvik Mining
Operational Field Support – Perth, WA

About the opportunity

We’re looking for a motivated, reliable, and customer-focused individual to join us as an Operations Field Support Representative.

You’ll receive comprehensive training covering all aspects of the role, which includes the daily servicing of drilling consumables as part of the Sandvik Rock Tools Contract team.

This position involves working across various underground mine sites in Western Australia, where you’ll interact directly with customers and handle hands-on Rock Tools operations.

You’ll also report on consumable usage, performance, condition, and failures ensuring all activities meet contract requirements, site procedures, and Sandvik standards for safe and efficient operations.

Areas of Responsibilities:

• Manage and monitor inventory levels at site

• Plan and deliver daily consumables to underground drills

• Receive and store goods delivered to site

• Collect and report accurate data on consumable usage, performance, condition, and failures through Sandvik Track and Report

• Engage positively with mining operators

• Meet EHS requirements; including personal risk assessments, attending site safety meetings, daily safety checks, and monthly inspections

Essential Requirements:

• Valid manual C Class Driver’s Licence

• Forklift Licence (desirable but not essential)

• Reliable for FIFO roster (8 days on / 6 days off – 12-hour day shifts)

• Able to pass police, drug, and alcohol checks

• Strong customer focus and service mindset

• Works well independently and in a team

• Adaptable, resilient, and safety-conscious

• Excellent English communication skills

About you

Ideally, you have experience working underground around heavy equipment and hold current inductions.

You demonstrate a strong commitment to safety, great customer service, and solid communication skills. Knowledge of on-site service contracts, underground mining, or Sandvik drilling products is advantageous.

You’re physically fit (able to lift at least 45 kg) and open to learning, training, and hands-on work.

Agencies need not apply.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

• Superannuation contributions, with the ability for you to opt into higher superannuation amounts.

• Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.

• Company-wide bonus scheme to reward your hard work and dedication.

• Company-funded paid parental leave, with superannuation contributions during the leave period.

• Extensive training opportunities, from internal programs to contributions towards external studies.

• Sandvik Wellness Program to support and enhance your health and wellbeing.

• Ongoing development, opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.