Manager – Software Quality Engineering - Quality Engineering

MANAGER, SOFTWARE QUALITY ENGINEERING (QE)
(Full Time, Salary, Exempt)

Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. This is a hybrid position with 3 days in-office. Join our team to help make a difference in the lives of others! 

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility. Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Austin, Texas area.  

About Continental General:

The Continental General family of companies has provided insurance, including life and long-term care policies, to individuals and groups for over 30 years, and currently supports over 200,000 policyholders. Both our insurance company, Continental General Insurance Company, and our third-party administrator, Continental General Services, are committed to the continuous development of our infrastructure, processes, and people. The group is actively growing through expansion of both its insurance portfolio and its administrative services. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions.

Position Summary:

As a Manager of Software Quality Engineering, you will serve as a strategic and technical leader for our holistic automated and functional testing ecosystems. You will manage a high-performing QE organization to drive a culture of high engineering maturity, continuous integration, and rapid deployment. You will lead the design, implementation, and scaling of End-to-End (E2E) automation for UI and API layers. Hands-on framework development experience is a MUST for this role. You will manage technical resources, spearhead "Shift Left" testing practices, and ensure our software solutions meet elite technical and compliance standards before release. This role requires a hybrid of elite software development skills in QE, a deep understanding of core business operations, and a strategic engineering leadership mindset.

Key Responsibilities:

• Automation & AI Tooling Integration: Design, lead, and build modular, maintainable, and scalable E2E automation frameworks from scratch for complex UI (e.g., Playwright, Selenium) and API layers (e.g., REST Assured, Postman).
• AI Innovation: Lead the adoption of AI-driven capabilities such as self-healing test scripts, AI-generated test cases using Large Language Models (LLMs like OpenAI and Claude), and intelligent defect prediction.
• DevOps Integration: Drive DevOps adoption by integrating functional, regression, performance, and E2E automation scripts directly into CI/CD pipelines (GitHub Actions, Jenkins, AWS CodePipeline).
• Strategy & Collaboration: Partner closely with developers, product owners, and technical leaders to define technical test strategies, align timelines, and eliminate delivery bottlenecks.
• Mentorship & Team Leadership: Provide deep technical guidance, manage workloads, and conduct code reviews to elevate the team’s code quality.
• QE Upskilling: Organize continuous learning paths to successfully transition manual and functional QA engineers into highly capable, automation-focused Quality Engineers.
• Data & Compliance: Architect comprehensive test data management strategies that securely mask and manage sensitive data (PHI/PII) while maintaining strict regulatory compliance (HIPAA, SOX).
• Defect Management & Quality Gates: Proactively monitor test execution, analyze defect trends to identify systematic code issues, escalate delivery risks, and enforce strict automated quality gates.

Requirements

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related technical field (or equivalent practical engineering experience).
• Experience: 5+ years of progressive Software Quality Engineering experience, with proven experience managing technical QE teams and driving automated testing initiatives.
• Industry Background: Background in the insurance industry (specifically TPA, Life, and LTC operations, including policy lifecycle and claims adjudication) or the finance industry is highly preferred.

• Preferred Bonus Experience

  • UAT Leadership Plus: Experience leading, managing, or coordinating User Acceptance Testing (UAT) workflows and aligning engineering outputs with non-technical business testers is a strong plus.

Required Technical Skills & Experience

• Framework Mastery: Expert hands-on experience building test automation frameworks from scratch (Selenium WebDriver, Playwright, TestNG, JUnit).
• Design Patterns: Complete mastery of test automation foundations, including Page Object Model (POM) and Page Component Object Model (PCOM), for robust script maintenance.
• API Testing: Expert engineering experience with API testing and automation tools (Postman, REST Assured, SOAPUI).
• CI/CD & Cloud: Strong experience embedding automation into CI/CD pipelines and cloud-native testing environments (AWS CodePipeline, Jenkins, GitHub Actions).
• GenAI Testing: Working knowledge of LLMs and experience utilizing Generative AI or Agentic AI testing frameworks to optimize test maintenance and execution efficiency.
• Containerization: Functional experience with DevOps containerization and orchestration tools (Docker, Kubernetes).
• Tooling: Proficiency in modern test management suites (Jira, Zephyr, TestRail) within Agile and DevOps methodologies.
• Domain Knowledge: Core understanding of security testing principles and compliance frameworks within complex, highly regulated business ecosystems.

Why Join Us?

• Competitive salary and benefits, including 401(k), health insurance, and performance-based bonuses.
• Collaborative and fast-paced work environment.
• Professional development and growth opportunities within the finance and investment space.
  
  

Benefits:

• Competitive Salary & Target Bonus Program
• Retirement Savings – 401(k) with a company match
• Comprehensive Medical insurance through BlueCross BlueShield of Texas. Company-paid dental, vision, short-term & long-term disability, and life insurance.
• Work-Life Balance – This role offers 20+ days of PTO, 10 paid holidays, and paid volunteer time off.
• Flexible Work Options & Perks – Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.