I

IHG

Global hotel company

F&B Guest Service Agent (In-Room Dining)

Full-TimeUpdated on 10/23/2026Deadline 10/26/26
No salary listed
Entry
Japan
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Passion for hospitality and guest service.
  • A friendly, positive attitude.
  • Ability to work independently during overnight shifts.
  • Good communication and teamwork skills.
  • Ability to work night shifts.
  • Hotel or food and beverage experience is not required; previous experience is an advantage.
Responsibilities
  • Deliver food and beverages to guest rooms.
  • Take and accurately process In-Room Dining orders.
  • Prepare and set up room service trays and trolleys.
  • Respond promptly to guest requests and enquiries.
  • Maintain cleanliness and hygiene in all work areas.
  • Complete overnight closing and preparation duties.
  • Support inventory control and follow food safety standards.
  • Work closely with the Culinary and Front Office teams.
  • Create a welcoming and memorable guest experience.
Desired Qualifications
  • Previous Food & Beverage or hotel experience.

About the company

I

IHG

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IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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