IT Delivery Manager
About the job
- The candidate must have 2–3 years of experience in delivery, project management, QA lead, or a similar role in IT.
- The candidate must have hands-on experience with Agile practices, including Scrum and Kanban, and planning and tracking work in Jira.
- The candidate must have enough technical understanding to ask engineers relevant questions and identify unrealistic estimates.
- The candidate must have upper-intermediate English proficiency.
- The candidate must be proactive in communicating risks and delays early.
- The candidate must remain structured and calm during production incidents.
- The candidate must be open to feedback and give direct, constructive feedback to others.
- Own end-to-end delivery for the team, including sprint and quarterly planning, capacity, dependencies, and release readiness.
- Support production releases and coordinate communication and follow-up when production issues occur.
- Identify and track risks and blockers early, and escalate them with proposed options.
- Provide stakeholders with clear status updates without being asked, and communicate delays upfront with a new date, a concise reason, and the impact.
- Work closely with Product Owners: they define what and why, while the role owns how and when.
- Keep decisions and agreements documented and transparent.
- Propose improvements to team delivery processes independently.
- Coordinate cross-team dependencies with other teams and partners.
- Experience in a bank or fintech.
- Experience with risks, dependencies, and release or production support.
- Scrum Master or similar certification.
- Familiarity with banking processes and compliance constraints.
About the company
Raiffeisen Bank Ukraine is a retail and commercial bank that offers a wide range of banking services across Ukraine. It operates through a nationwide network of outlets and combines front-office customer interactions with back-office support to deliver high-quality service and manage risks. The bank leverages a long history and the expertise of the Raiffeisen international network to provide standard products (like deposits, loans, payments) and innovative services through its branches, digital channels, and back-office operations. Compared with peers, its strength comes from being part of the Raiffeisen International group, which supports risk management, technology modernization, and trusted customer relationships, plus a structured organization with clear lines of business. The goal is to improve customer service quality, ensure effective risk control, and grow trust and recognition among clients and partners while expanding access to banking services across Ukraine.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Kyiv, Ukraine
Founded
1992
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Simplify's Take
What believers are saying
- H1 2026 deposits rose to UAH 216.5 billion, up 8% since January.
- Loans to customers reached UAH 93.5 billion, with 35% of assets in lending.
- EBRD signed a third 2026 guarantee tranche covering EUR 200 million in business loans.
What critics are saying
- NBU fined Raiffeisen UAH 16.1 million on August 7, 2026 for monitoring failures.
- Russia litigation still threatens RBI liquidity after the July 2026 Vienna lawsuit.
- A forced RBI exit from Russia would intensify ownership pressure on Ukraine operations.
What makes Raiffeisen Bank Ukraine unique
- Raiffeisen Bank Ukraine is Ukraine's largest private bank with foreign capital, per June 2026.
- MyRaif reached 1.66 million active users after 250,000 first-half 2026 additions.
- It processed every twelfth euro or dollar of Ukraine's foreign trade in early 2026.
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Benefits
- Health Insurance
- Paid Vacation
- Parental Leave
- Hybrid Work Options
- Wellness Program
- Mental Health Support
- Professional Development Budget
- Employee Referral Bonus
- Legal Services
- Employee Discounts