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StepStone Hospitality

Manages hotels and restaurants for property owners

House Attendant / Housemen

Full-Time
No salary listed
Mid
Tampa, FL, USA
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • Ability to work independently and remain motivated.
  • Proven working experience in a relevant field.
  • Ability to assist with customer service.
  • Professionalism, speed, and attention to detail.
Responsibilities
  • Supply the cleaning cart with appropriate supplies for the shift.
  • Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.
  • Strip, seal, and wax floors according to proper procedures using necessary safety equipment.
  • Restock shelves with paper supplies and restock room-cleaner caddies daily.
  • Put away incoming supplies and deliveries.
  • Move and arrange furniture and turn mattresses as required during general cleaning.
  • Provide customer service to guests.
  • Create daily job lists and record all serviced rooms.
  • Maintain equipment in good condition.
  • Report shortages, damages, or security issues.
  • Handle reasonable guest complaints and requests and inform others when required.
  • Comply with health and safety regulations and act in line with company policies and licensing laws.

About the company

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Providence, RI

Founded

2009

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